Request Management Sample Clauses
The Request Management clause outlines the procedures and responsibilities for submitting, tracking, and resolving requests between parties under an agreement. Typically, it specifies how requests should be communicated—such as through designated channels or formats—and may set timelines for acknowledgment and response. By establishing a clear process for handling requests, this clause helps ensure efficient communication, reduces misunderstandings, and provides a structured method for addressing issues or changes as they arise.
Request Management. Requests to move, add, or change service shall be handled as follows:
1. New Service(s) Entities seeking to utilize the service or deploy optional services outlined herein must:
a) Submit a request via email to ▇▇▇▇.▇▇▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ explaining the business needs or challenges. ○ DoIT will evaluate the request to ensure that the service meets the entity’s business needs.
2. Service Modifications To increase, decrease, or alter existing service, the Customer must:
a) Submit a request via email to ▇▇▇▇.▇▇▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ ○ Service modifications include increasing or decreasing quantity of units, relocation of service. ○ DoIT will log the request and assign it to the appropriate team for fulfillment. ○ Requests that involve increases to costs will result in billing changes to the agencies which will require a Statement of Work and fund certification to make the change.
Request Management. Requests to move, add, or change service shall be handled as follows:
1. New Service(s) The Customer seeking to utilize the service must:
a) Submit a request via email to ▇▇▇▇.▇▇▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ explaining the business needs or challenges. ○ DoIT will evaluate the request to ensure that the service meets the Customer’s business needs.
2. Service Modifications To increase, decrease, or alter existing service, the Customer must:
a) Submit a request via email to ▇▇▇▇.▇▇▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ ○ Service modifications include increasing or decreasing the quantity of units or transferring units. ○ DoIT will log the request and assign it to the appropriate team for fulfillment. ○ Requests that involve increases to costs will result in billing changes to the agencies which will require a Statement of Work and fund certification to make the change.
Request Management. Requests to move, add, or change service shall be handled as follows:
1. New Service(s) The Customer seeking to utilize the service herein must:
a) Submit a request via email to ▇▇▇▇.▇▇▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ explaining the business needs or challenges. ○ DoIT will evaluate the request to ensure that the service meets the Customer’s business needs. The Customer seeking to deploy optional services outlined herein must:
a) Submit a request via email to ▇▇▇▇.▇▇▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ explaining the business needs or challenges. ○ DoIT will evaluate the request to ensure that the service meets the Customer’s business needs.
2. Service Modifications To increase, decrease, or alter existing service, the Customer must:
a) Submit a request via email to ▇▇▇▇.▇▇▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ ○ Service modifications include increasing or decreasing the level of service. ○ DoIT will log the request and assign it to the appropriate team for fulfillment. ○ Requests that involve increases to costs will result in billing changes to the agencies which will require a Statement of Work and fund certification to make the change.
Request Management. Requests to move, add, or change service shall be handled as follows:
1. New Service(s) Entities seeking to utilize the service or deploy optional services outlined herein must:
a) Submit a request via email to ▇▇▇▇.▇▇▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ explaining the business needs or challenges. ○ DoIT will evaluate the request to ensure that the service meets the entity’s business needs.
2. Service Modifications To increase, decrease, or alter existing service, the Customer must:
a) Submit a request via email to ▇▇▇▇.▇▇▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ ○ Service modifications include change(s) in the initial agreed upon scope of engagement. ○ DoIT will log the request and assign it to the appropriate team for fulfillment.
Request Management. Requests to move, add, or change service shall be handled as follows:
i. New Service(s) or changes Customers seeking to use the service must:
1. Submit a request by email to ▇▇▇▇.▇▇▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ explaining the needed content changes/updates.
a. DoIT will evaluate the request to ensure that the service meets the customer’s business needs.
Request Management. Requests to move, add, or change service shall be handled as follows:
1. New Service(s) Customers seeking to use the service or deploy optional services outlined herein must:
a) Submit a request via email to ▇▇▇▇.▇▇▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ with their request for hosting service
2. Service Modifications To increase, decrease, or alter existing service, the Customer must:
a) Submit a request via email to ▇▇▇▇.▇▇▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ ○ Service modifications include increasing or decreasing quantity of units, relocation of service. ○ DoIT will log the request and assign it to the appropriate team for fulfillment. ○ Requests that involve increases to costs will result in billing changes to the agencies which will require a Statement of Work and fund certification to make the change.
Request Management. Requests to change service shall be handled as follows:
1. New Service(s) Entities seeking to utilize the service or deploy optional services outlined herein must submit a request via email to ▇▇▇▇▇▇▇.▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ explaining the business needs or challenges. ○ DoIT will evaluate the request to ensure that the service meets the entity’s business needs. ○ Requests that involve increases to costs will result in billing changes to the agencies which will require a Statement of Work and fund certification to make the change.
Request Management. What is a request • Goals of request management • Objectives of request management • Rules of request management • Defining Priority • Categorizing a Request • Inputs for a request • Outputs to a request • Request Management Process
Request Management. Requests for a new eGOV service shall be handled as follows: must: Entities seeking to use the service or modify an existing service outlined herein
1. Submit a request by email to ▇▇▇▇.▇▇▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ explaining the business needs or challenges.
a) DoIT will evaluate the request to ensure the service meets the entity’s business needs.
Request Management. This Section details the obligations and responsibilities of the Parties regarding the management of requests for Services made to the Service Desk. Except where a responsibility is identified as a “P” responsibility for CoreLogic in the matrix below, Supplier shall be responsible for the following activities associated with the management of requests for Services made to the Service Desk: