Requests and Complaints Clause Samples

Requests and Complaints. It is the policy of the Employer to allow employees reasonable opportunity to present to their immediate management representative any request or complaint that they may have concerning any aspect of their working conditions. It is recognized by the Union and the Employer that some requests or complaints may eventually require further processing through the grievance procedure detailed below. Any employee having a request or complaint is entitled to present it to his immediate supervisor, verbally, for consideration and discussion and, in presenting it, it is understood that the employee will have the right to be accompanied by a Union representative if he so desires.
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Requests and Complaints. If the Supplier receives a Request it shall (at no cost to the Customer):
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Requests and Complaints. If Endava receives a Request it shall:
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Requests and Complaints. Notification: The Processor shall promptly notify the Controller of any request from a data subject to exercise any of his or her rights under Data Protection Law or any complaint from any data subject.
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Requests and Complaints. (a) In an effort to resolve any complaints or differences of opinion regarding the interpretation, application, administration or alleged violation of this Agreement, or an allegation that an employee has been unfairly dealt with, before they become written grievances, the following procedures may be used. (b) An employee who feels that he or she has been subjected to unfair treatment shall first of all discuss the matter with his/her immediate supervisor, and, if he/she so desires, a ▇▇▇▇▇▇▇ or Union representative may accompany him/her to this meeting. (c) Within two (2) working days of the discussion, his/her immediate supervisor will inform the employee of his/her decision and advice regarding the employee's request or complaint. (d) The Union Chair or Vice-Chair or his/her designate is entitled to meet with the Company President/C.E.O. or his/her alternate, such as the Vice- President, Human Resources, at a mutually agreeable time, to discuss any matter involving the interpretation, application, administration or alleged violation of this Collective Agreement.
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Requests and Complaints. (a) It is the policy of the Corporation to allow employees reasonable opportunity to present to supervisors any request or complaint which they may have concerning any aspect of their working conditions. (b) It is recognized, however, by the Corporation and the Union that not every such request or complaint constitutes a grievance entitled to be handled under the Grievance Procedure hereinafter provided. (c) Any employee having such a request or complaint is entitled to present it to his supervisor for consideration. Within four (4) working days of receipt of the employee's request or complaint, the supervisor will inform the employee of his disposition of the request or complaint. As an alternative to Arbitration the parties may, by mutual agreement, agree to refer a grievance to a Mediator/Arbitrator as a means of settlement. The Mediator/Arbitrator shall be mutually agreed to by the parties and each party shall pay one half (1/2) of the expenses and remuneration of the Mediator/Arbitrator. Any employee who feels that he has been subjected to unfair treatment shall have the right to seek redress in accordance with the Grievance Procedure as specified in Article 3 of this Agreement.
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Requests and Complaints a) It is the policy of the Company to allow employees reasonable opportunity to present to supervisors any request or complaint which they may have concerning any aspect of their working conditions. b) It is recognized, however, by the Company and the Union that not every such request or complaint constitutes a grievance (as defined in 8:01 above) entitled to be handled under the Grievance Procedure hereinafter provided. c) Any employee having such a request or complaint is entitled to present it to his supervisor for consideration. Within four (4) working days of receipt of the employee’s request or complaint the supervisor will inform the employee of his disposition on the request or complaint.
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Related to Requests and Complaints

  • Delays and Complaints Delivery delays and service complaints will be monitored on a continual basis. Documented inability to perform under the conditions of the contract, via the Complaint to Vendor process (PUR 7017 form) contemplated for this Contract, may result in default proceedings and cancellation.

  • Errors, Questions, and Complaints a. In case of errors or questions about your transactions, you should as soon as possible contact us as set forth in Section 6 of the General Terms above. b. If you think your periodic statement for your account is incorrect or you need more information about a transaction listed in the periodic statement for your account, we must hear from you no later than sixty (60) days after we send you the applicable periodic statement for your account that identifies the error. You must: 1. Tell us your name; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. c. If you tell us orally, we may require that you send your complaint in writing within ten (10) Business Days after your oral notification. Except as described below, we will determine whether an error occurred within ten (10) Business Days after you notify us of the error. We will tell you the results of our investigation within three (3) Business Days after we complete our investigation of the error, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your Eligible Transaction Account within ten (10) Business Days for the amount you think is in error. If we ask you to submit your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Eligible Transaction Account. If it is determined there was no error we will mail you a written explanation within three (3) Business Days after completion of our investigation. You may ask for copies of documents used in our investigation. We may revoke any provisional credit provided to you if we find an error did not occur.

  • Complaints If you have a complaint relating to the sale of energy by us to you, or this contract generally, you may lodge a complaint with us in accordance with our standard complaints and dispute resolution procedures. Note: Our standard complaints and dispute resolution procedures are published on our website.

  • Product Complaints Subdistributor shall promptly notify Distributor of (but in no event later than 24 hours after receipt), and provide, upon Distributor’s request, reasonable assistance to address and investigate, any complaint or adverse claim about any Product or its use of which Subdistributor becomes aware;

  • Notice of Complaints Each Seller shall promptly notify the applicable Purchaser upon becoming aware of any complaint concerning any Serviced Appointment made by any party to the Serviced Corporate Trust Contracts, any Securityholder, any Credit Enhancement Provider or any rating agency.