Software Defects Clause Samples
The SOFTWARE DEFECTS clause defines the responsibilities and procedures related to flaws or errors in the software provided under the agreement. Typically, this clause outlines the vendor's obligation to repair, replace, or otherwise address software that does not function as intended due to defects, often within a specified warranty period. By clearly allocating responsibility for fixing software issues, the clause ensures that users receive functional products and provides a mechanism for resolving problems that may arise after delivery.
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Software Defects. There are no problems or defects in the Software including bugs, viruses, logic errors or failures which could prevent the Software from operating substantially as described in its documentation or specifications and the Software operates in accordance with its documentation and specifications.
Software Defects. 19.1 Supplier warrants that any Goods, and/or computer hardware or software supplied by Supplier to GSK (the “Products”):
19.1.1 are free from defects and/or disabling codes, and have been duly tested to ensure that there are no hidden defects or disabling codes and are subject to recognised and appropriate release procedures including the latest version of a proprietary virus detection software package approved by GSK, and Supplier shall procure that corresponding obligations are imposed with its sub-contractors or agents;
19.1.2 have been obtained from a reputable and reliable software developer; and
19.1.3 will comply and function substantially in accordance with their related user documentation.
19.2 Supplier warrants that the Goods, Products and its own systems are capable of being used normally such that neither the performance nor the functionality of the Goods and/or Products will be adversely affected by any changes caused by the advent of the a particular calendar date.
19.3 Supplier shall indemnify and hold GSK harmless against any and all losses, damages, costs, claims, proceedings, or expenses sustained or incurred naturally, in the ordinary course of events, by GSK as a result of Supplier’s breach of the above warranties.
Software Defects. Where the Helpdesk determine that an issue raised by a User is related to a software defect then the Helpdesk will deal with that issue as per the software warranty set out in clause 8.
Software Defects. 19.1. Supplier warrants that any Goods comprising computer hardware or software, and supplied by Supplier to GSK (the "Products"):
19.1.1. are free from viruses, defects, disabling codes, software routines or hardware components designed to permit (either automatically or through externally applied controls) unauthorised access or allow the Products to be disabled, have content erased, or otherwise be harmed (collectively, "Contaminants"), have been duly tested to ensure that there are no such Contaminants, and are subject to recognised and appropriate release procedures including the latest version of a proprietary virus detection software package approved by GSK, and Supplier shall procure that corresponding obligations are imposed with its sub-contractors or agents;
19.1.2. have been obtained from a reputable and reliable software developer and not through any interest group or multi- organisational software sharing scheme, and do not include any open source, freeware or shareware (unless otherwise agreed in writing in advance by GSK); and
19.1.3. will comply and function substantially in accordance with any related user documentation.
19.2. Supplier warrants that neither the performance nor the functionality of the Products will be adversely affected by any changes caused by the advent of a particular calendar date.
19.3. Supplier shall indemnify GSK and its Affiliates, and keep them indemnified, on demand from and against all Losses incurred or suffered as a result of or in connection with Supplier's breach of the warranties set out in clauses 19.1and 19.2 above.
Software Defects. 17.1. The Supplier warrants that any Goods or Services comprising computer hardware or software, and supplied by Supplier to GSK:
17.1.1. are free from viruses, defects, disabling codes, software routines or hardware components designed to permit (either automatically or through externally applied controls) unauthorised access or allow the Products to be disabled, have content erased, or otherwise be harmed, have been duly tested to ensure that there are no hazards described above, and are subject to recognised and appropriate release procedures including the latest version of a proprietary virus detection software package approved by GSK, and the Supplier will ensure that corresponding obligations are imposed with its sub-contractors or agents;
17.1.2. have been obtained from a reputable and reliable software developer and not through any interest group or multi-organisational software sharing scheme, and do not include any open source, freeware or shareware (unless otherwise agreed in writing in advance by GSK); and
17.1.3. will comply and function substantially in accordance with any related user documentation.
17.2. The Supplier warrants that neither the performance nor the functionality of the hardware or software will be adversely affected by any changes caused by the advent of a particular calendar date.
17.3. The Supplier will indemnify GSK and its Affiliates, and keep them indemnified, on demand from and against all Losses incurred or suffered as a result of or in connection with the Supplier's breach of the warranties set out in items 1 and 2 above.
Software Defects. Software Upgrades & Support covers issues or problems that are the result of verifiable, replicable errors (FASTER will use all reasonable means to verify and replicate) in the software ("Verifiable FASTER Defect"). An error will be a Verifiable FASTER Defect only if it constitutes a material failure by the software to function in accordance with the applicable software documentation. This documentation encompasses the COTS products and, if custom integrations are included in Schedule A, the detailed Requirements Document for which Customer signed-off for any customization.
Software Defects. 10.2.1. Remedy
(a) Service Provider remedies software defects at its option by providing a new version of Platform or by indicating reasonable measures to reduce or avoid the effects of the defect.
(b) Defects must be notified in writing with a comprehensible and detailed description of the causes of the defects, and as far as possible evidenced by written recordings, hard copies or other documents demonstrating the defects.
(c) The notification of defects shall be made in a form that enables Service Provider to reproduce the defect.
(d) Service Provider may refuse to remedy defects until Customer has paid the agreed fees to Service Provider less the amount that corresponds to the economic value of the defect.
Software Defects a. YOUNEEQ has no obligation to correct errors or defects in any third-party software.
b. YOUNEEQ will cooperate to provide Error Modifications to correct any Errors to software defects in the YouneeqAI that Youneeq finds and repairs through the course of Youneeq ’s own business operations for a period of 24 months after the Acceptance phase. ▇▇▇▇▇▇▇ will provide the fix in the form of a patch file or similar means that Youneeq will be responsible for integrating.
Software Defects. A “Software Defect” exists if the Software does not function substantially as described in the Software documentation provided by CENIT. Notwithstanding anything in this Agreement to the contrary, CENIT is not liable for any immaterial or insignificant defects.
Software Defects. 19.1 Supplier warrants that any Goods, and/or computer hardware or software supplied by Supplier to Purchaser (the "Products"):
19.1.1 are free from defects and/or disabling codes, and have been duly tested to ensure that there are no hidden defects or disabling codes and are subject to recognised and appropriate release procedures including the latest version of a proprietary virus detection software package approved by Purchaser, and Supplier shall procure that corresponding obligations are imposed with its sub- contractors or agents,