Support Available Sample Clauses

The 'Support Available' clause defines the scope and availability of assistance or technical support provided under the agreement. It typically outlines the types of support services offered, such as help desk access, troubleshooting, or maintenance, and may specify hours of operation, response times, or channels for requesting help. This clause ensures that parties understand what support resources are accessible, thereby setting clear expectations and reducing the risk of disputes over service levels or unmet needs.
Support Available. This table shows the support available for each service in production as per the service catalogue. The service catalogue is produced by ITMS as the standard services offered to CDU clients (see 5.3 Appendix ‘D’). Production Full Internal Support Available for all the services in production by ITMS. Internally Conducted Training courses available upon request. High Priority Archived Service no longer supported No Internally Conducted Training Available No Internal Support Available
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Support Available. All requests for service (new account, help desk, etc.) should begin as an email request sent to ▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇@▇▇.▇▇▇.▇▇▇ where an operator will route the request to the appropriate staff person. The Research Computing Center will use reasonable efforts to provide effective support while adhering to the following schedules: The Research Computing Center’s normal hours of operation are Monday-Friday, 8am to 5pm. ▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇@▇▇.▇▇▇.▇▇▇ will be monitored Monday-Friday, 8:00am-5:00pm. Responses to service related incidents/requests will be within 1 to 5 working days, depending upon the complexity and the criticality of the request. In the case of an outage or a bug, every attempt will be made to remediate the issue within 1 day. If the request does not have an impact on operations, then it will be completed as soon as it can be scheduled into the workload of the appropriate staff person. RCC security updates and patches are administered as required and may result in service interruption. RCC will attempt to provide advanced notification for outages expected to occur from scheduled maintenance.
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Support Available. This table shows the support available for each support level, as defined by the Recommended Computer Products list. The Recommended Computer Products document is produced by Agency Name as the standard for Information Management usage within the Agency Name. Recommended Full Internal Support Available Internally Conducted Training Courses Available High Priority External Support/Training Available Supported Full Internal Support Usually Available No Internally Conducted Training Available Medium Priority External Support/Training Available Acknowledged Limited Internal Support Available No Internally Conducted Training Available Low Priority External Support/Training Available Discouraged Product Not Recommended No Internally Conducted Training Available No Internal Support Available External Support/Training Available Sourcing of external support services for computing products at the "Acknowledged" and "Discouraged" levels, or for those products not contained in the Recommended Computer Products document, will be undertaken by Agency Name at the expense of the Agency Name client. Agency Name will not be responsible for any costs incurred in the provision of external support for computing products under these levels. Support services provided by Agency Name for products not contained in the Recommended Computer Products document or those listed at the "Discouraged" level will be limited subject to available Agency Name resources. External training courses will always be provided at the expense of the Agency Name client. Internally conducted training courses may also be at the expense of the Agency Name client.
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Support Available. This table shows the support available for each support level, as defined by the Supported Platforms Section (4.0). The Supported Platforms section is produced by Oriium Consulting Limited as the standard for Information Management usage within North Yorkshire Police Authority. Support Level Support Available Supported Full Internal Support Available High Priority External Support Available Not Supported Product Not Supported No Internal Support Available External Support may be Available Sourcing of external support services for platforms at the "Not Supported" level, or for those products not contained in the Supported Platforms Section, can be undertaken by Oriium Consulting Limited at the expense of North Yorkshire Police Authority. Oriium Consulting Limited will not be responsible for any costs incurred in the provision of external support for platforms under these levels. Support services provided by Oriium Consulting Limited for products not contained in the Supported Platforms section will be limited subject to available Oriium Consulting Limited resources. External training courses will always be provided at the expense of North Yorkshire Police Authority. Internally conducted training courses may also be at the expense of North Yorkshire Police Authority.
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Related to Support Available

  • Information Available So long as the Registration Statement is effective covering the resale of Shares owned by the Investor, the Company will furnish to the Investor: (a) as soon as practicable after it is available, one copy of (i) its Annual Report to Stockholders (which Annual Report shall contain financial statements audited in accordance with generally accepted accounting principles by a national firm of certified public accountants) and (ii) if not included in substance in the Annual Report to Stockholders, its Annual Report on Form 10-K (the foregoing, in each case, excluding exhibits); (b) upon the reasonable request of the Investor, all exhibits excluded by the parenthetical to subparagraph (a)(ii) of this Section 7.5 as filed with the SEC and all other information that is made available to shareholders; and (c) upon the reasonable request of the Investor, an adequate number of copies of the Prospectuses to supply to any other party requiring such Prospectuses; and the Company, upon the reasonable request of the Investor, will meet with the Investor or a representative thereof at the Company's headquarters to discuss all information relevant for disclosure in the Registration Statement covering the Shares and will otherwise cooperate with any Investor conducting an investigation for the purpose of reducing or eliminating such Investor's exposure to liability under the Securities Act, including the reasonable production of information at the Company's headquarters; provided, that the Company shall not be required to disclose any confidential information to or meet at its headquarters with any Investor until and unless the Investor shall have entered into a confidentiality agreement in form and substance reasonably satisfactory to the Company with the Company with respect thereto.

  • Product Availability Under no circumstances shall Company be responsible to Representative or anyone else for its failure to fill accepted orders, or for its delay in filling accepted orders, when such failure or delay is due to strike, accident, labor trouble, acts of nature, freight embargo, war, civil disturbance, vendor problems or any cause beyond Company's reasonable control.

  • High Availability Registry Operator will conduct its operations using network and geographically diverse, redundant servers (including network-­‐level redundancy, end-­‐node level redundancy and the implementation of a load balancing scheme where applicable) to ensure continued operation in the case of technical failure (widespread or local), or an extraordinary occurrence or circumstance beyond the control of the Registry Operator. Registry Operator’s emergency operations department shall be available at all times to respond to extraordinary occurrences.

  • FUNDING AVAILABILITY This Contract is contingent upon the continued availability of funding. If funds become unavailable through the lack of appropriations, legislative or executive budget cuts, amendment of the Appropriations Act, state agency consolidation, or any other disruptions of current appropriations, DFPS will reduce or terminate this Contract.

  • General Availability The commitment to availability specified in the letter of appointment shall be subject to mutually acceptable revision. Such revision will occur once per year, or, if mutually agreed between the Employer and the employee, on a more frequent basis. The Employer will issue a revised letter of appointment to reflect approved changes to employee’s general availability.