SUPPORT SERVICES TERM Clause Samples

The SUPPORT SERVICES TERM clause defines the duration for which support services will be provided under the agreement. Typically, it specifies a fixed period—such as one year from the effective date—or ties the term to the duration of the main contract. This clause ensures both parties are clear on how long support obligations last, preventing misunderstandings about when support ends and helping to manage expectations and resource planning.
SUPPORT SERVICES TERM. IT Hit will provide support services during a period of one year from the date of purchase of the Software Product.
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SUPPORT SERVICES TERM. The annual term for Support Services will commence on the initial Launch Date and renew on each anniversary thereof. If Customer has not already selected the Support Services level in the Subscription Agreement on the Effective Date, Customer will notify Ayla at least thirty (30) days prior to the Launch Date of the Support Services level to which Customer wishes to subscribe as of the Launch Date. If Customer does not provide such notice to Ayla, Basic support will be the default Support Services level assigned to Customer. Customer may upgrade to a premium level of Support Services (i.e., Business, Enterprise or 24/7 Enterprise) at any time by providing at least thirty (30) days prior written notice to Ayla. The Support Services levels are summarized in Table 1 below. The annual Support Services term will automatically renew at the same level as the prior term unless Customer provides notice to Ayla of its intent to change to a new Support Services level at least thirty (30) days prior to the end of the then-effective Support Services term.
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SUPPORT SERVICES TERM. Payment of the Fee for Support Services when due shall entitle Client to receive Support Services, to the extent not waived or included in the initial fees charged pursuant to the Agreement. The Support Services term shall commence upon the Acceptance Date and continue for a period of three (3) years unless terminated in accordance with this Section or Section 4 of the Agreement. Upon expiration of the initial Support Services term, the Support Services term shall automatically renew for successive one (1) year periods unless, not later than thirty (30) days before expiration of the then current term, a party gives written notice to the other party of its intent not to renew.
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SUPPORT SERVICES TERM. The Support Services Agreement period of support (“Term”) will begin based upon one of the following conditions.
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SUPPORT SERVICES TERM. Unless a different term is mandated in the applicable order or Service Description, Avaya will provide Support Services for an initial term of one year. Support Services will be renewed automatically for successive one year terms (unless a longer renewal period is mandated in the applicable Service Description) applying the then most similar current generally available support plan offering and then current rates, unless either party gives the other written notice of its intent not to renew at least 30 (thirty) days prior to the expiration of the applicable initial or renewal term.
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SUPPORT SERVICES TERM. Unless a difference term will be renewed automatically for successive 1-year terms (unless a longer renewal period is specified in the applicable Service Description) applying the most similar generally available support offer and then current rates, unless either party gives the other written notice of its intent not to renew at least 30 days prior to the expiration of the applicable initial or renewal term.
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Related to SUPPORT SERVICES TERM

  • Services Term Unless otherwise agreed in writing, the Service that you order will start at the earlier of (a) your first use of the Service, (b) the date you purchased the Service, or (c) the start date contained in the Order Form, and, in each case, will end at the expiration of the Services Term unless sooner terminated as set forth below. Subscriptions automatically renew for successive terms of the same duration as the original Services Term, unless either party gives written notice to the other party of its intention not to renew at least thirty (30) days before the expiration of the applicable Services Term. Any Services that you order must be consumed during the applicable Services Term and any unused Services will expire.

  • Support Services Rehabilitation, counselling and EAP’s. Support is strictly non- punitive, and can be accessed at anytime (self-identification of the need for help is strongly encouraged).

  • Maintenance and Support Services If this Agreement is for IT goods or services, this section applies: Unless otherwise specified in this Agreement: The Contractor shall promptly provide the Court with all Upgrades, including without limitation: (i) all Upgrades generally made available by Contractor to its other customers; (ii) Upgrades as necessary so that the Work complies with the Specifications and Applicable Law (including changes in Applicable Law); (iii) Upgrades as necessary so that the Work operates under new versions or releases of the Court’s operating system or database platform; and (iv) all on-site services necessary for installation of Upgrades. Without limiting any other obligation of Contractor under this Agreement, Contractor represents and warrants that it will maintain services, equipment, software or any other part of the Work so that they operate in accordance with their Specifications and Documentation; and The Contractor shall respond to the Court within four (4) hours after the Court reports a Technical Support Incident (such hours all occurring during Standard M&S Hours) to Contractor. DELIVERY, ACCEPTANCE, AND PAYMENT Delivery. Contractor shall deliver to the Court the Deliverables in accordance with this Agreement, including the Statement of Work. Unless otherwise specified by this Agreement, Contractor will deliver all goods purchased by the Court “Free on Board Destination Freight Prepaid” to the Court at the address and location specified by the Court. Title to all goods purchased by the Court vests in the Court upon payment of the applicable purchase price. Contractor will bear the risk of loss for any Work being delivered until received by the Court at the proper location. All shipments by Contractor or its Subcontractors must include packing sheets identifying: this Agreement number, the Court’s purchase order number, item number, quantity and unit of measure, part number and description of the goods shipped, and appropriate evidence of inspection, if required. Goods for different Agreements shall be listed on separate packing sheets.

  • Compliance Support Services Provide compliance policies and procedures related to services provided by BNY Mellon and, if mutually agreed, certain of the BNY Mellon Affiliates; summary procedures thereof; and periodic certification letters. · Such Compliance Support Services are administrative in nature and do not constitute, nor shall they be construed as constituting, legal advice or the provision of legal services for or on behalf of a Fund or any other person, and such services are subject to review and approval by the applicable Fund and by the Fund’s legal counsel. · Provide access to Fund records so as to permit the Fund or TRP to test the performance of BNY Mellon in providing the services under this Agreement. · Such Compliance Support Services performed by BNY Mellon under this Agreement shall be at the request and direction of the Fund and/or its chief compliance officer (the “Fund’s CCO”), as applicable. BNY Mellon disclaims liability to the Fund, and the Fund is solely responsible, for the selection, qualifications and performance of the Fund’s CCO and the adequacy and effectiveness of the Fund’s compliance program.

  • TAX SUPPORT SERVICES BNY Mellon shall provide the following tax support services for each Fund:  Provide various data and reports as agreed upon in the SLDs to support TRP’s tax reporting and tax filing obligations, including: · Wash sales reporting; · QDI reporting; · DRD reporting; · PFIC analysis; · Straddle analysis; · Paydown adjustments; · Equalization debit adjustments · Tax compliance under §851, §817(h); · Foreign bond sale analysis (§988); · Troubled debt analysis; · Estimation of income for excise tax purposes; · Swap analysis; · Inflation adjustments; · §1256 adjustments; · Market discount analysis; · OID adjustments; · CPDI analysis; · Shareholder tax reporting information (e.g. FTC, UGG income, foreign source income by country, exempt income by state);  Provide data, and reports based on such data, maintained by BNY Mellon on its fund accounting platform as reasonably requested by TRP to support TRP’s obligations to comply with requests from tax authorities and TRP’s tax reporting and tax filing obligations.  Assist with other tax-related data needs as mutually agreed upon in writing from time-to-time.