Defect Resolution definition

Defect Resolution is the time elapsed from Intel’s report of a defect to the time LMI provides a final correction or modification for the Solution that corrects the root cause of the defect. The Parties agree that the time frames for Initial Response, Service Restoration and Defect Resolution set forth in the following table represent the outside time limit for Initial Response, Service Restoration and Defect Resolution. Critical [**] May dictate immediate availability of a “dot” Software release, or immediate Hardware replacement. 2 hours High [**] Next “dot” Software Release 30 days or less N/A Medium [**]Hours, within LMI normal business hours** Next “Minor” Software Release; 60 days or less N/A Low [**]Hours, within LMI normal business hours** Next “Major” Software Release 180 days or less N/A * As defined in Schedule 8C ** LMI normal business hours are 9:00AM — 5:00PM (Boston time), Monday — Friday, excluding LMU designated holidays)
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Defect Resolution means a bug-fix, patch, correction code, update, upgrade or other modification, procedure, routine or workaround that corrects a Defect or eliminates the practical adverse effects of a Defect to a reasonably tolerable amount. 4 “Availability” is the percentage value of the total time the Cloud Service is available without Critical Defects during a calendar month from which Tolerable Maintenance is excluded. The warranted Availability is defined per subscription plan in Table A. Effective Cloud Service availability during calendar month 5 "Tolerable Maintenance" means the number of hours per calendar month as defined per Subscription Plan in Table A during which we may perform maintenance on the Cloud Service that is excluded from Availability. If possible, such maintenance will be performed outside EMEA support hours and with at least 24 hours' notice.
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Defect Resolution is the time elapsed from BTE’s report of a defect to the time Vendor provides a final correction or modification of the Product that corrects the root cause of the defect.
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Examples of Defect Resolution in a sentence

  • Service Provider will respond to Sprint, conduct a root cause analysis and provide a Defect Resolution according to the target timeline below provided that in the event that Service Provider is unable to conduct a root cause analysis or provide a Defect Resolution in such time frame due to a delayed response from Sprint or an OEM, the length of such delay shall be subtracted from the calculation of total time.

  • Program Defect Resolution: verification, diagnosis and resolution of potential defects in the Program.

  • SLR 9c UAT Defect Resolution Times: Response to *Priority 3 test defect The Contractor must respond to priority 3 test defects within 8 hours.

  • Support Services, Enhancements, Defect Resolution, and Telephone Consultations to be provided by Licensor under the Agreement shall be performed only during the hours of 7:00 p.m. through 4:00 p.m. Pacific Standard Time, Monday through Friday (excluding holidays), unless otherwise required (as reasonably determined by Licensor).

  • The date of closing shall also be extended for the same number of days but only if the original closing date would, as a result of the above time periods being extended, fall within the new Defect Resolution Period.

  • Notwithstanding any other provision to the contrary, in the event the Inspector, in a written report provided to Seller, recommends any additional test, study, inspection or evaluation of any product, item or condition in Property, then the time period to inspect Property and the Defect Resolution Period may be extended once by Buyer, upon notice to Seller, delivered prior to the expiration of the original period to inspect Property, for up to 7 additional days.

  • Priority 1 and 2 problems will be fixed per Table 3 (Defect Resolution Timeframes), and Priority 3 and 4 issues are fixed per a “best effort” basis.

  • Defect Resolution –The Contractor’s development team will determine the root cause, implement the changes needed to fix the defect, and document the details of the resolution in the Team Foundation Server defect management software, and will include suggestions on how to verify the defect is fixed.

  • Geoplan use the following decision making framework to classify system defects: Defect Resolution and Response Times: Priority Severity Description Response Resolution Priority 1 Blocker Service is not accessible or urgent/serious issues that is preventing use of the Services by all users in a production environment.

  • Severity 3 - 5 defects are prioritized and worked via the standard Defect Resolution process.


More Definitions of Defect Resolution

Defect Resolution means a modification to the Software or a change to the Software configuration to enable it to conform to its specification, or a Work-around, or an agreed plan to correct the Defect "Resolution Time" means the time between the initial support call being placed by the Customer to Alterian (▇▇▇▇▇) Ltd. for support and Defect Resolution;
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Defect Resolution means a bug-fix, patch, correction code, update, upgrade or other modification, procedure, routine or workaround that corrects a Defect or eliminates the practical adverse effects of a Defect to you to a reasonably tolerable amount.
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Defect Resolution is the time elapsed from End User’s report of a defect to the time Infinera provides a final correction or modification of the Product that corrects the root cause of the defect.
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Defect Resolution means the delivery of a Fix that recovers
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Related to Defect Resolution

  • Master Resolution means the Amended and Restated Master Resolution Establishing The University of Texas System Revenue Financing System adopted by the Board on February 14, 1991, as amended on October 8, 1993, and August 14, 1997.

  • unanimous resolution means, subject to subsection (3), a resolution-

  • Resolution shall have the meaning specified in Section 8(E).

  • Series Resolution means a resolution of the Corporation authorizing the issuance of a Series of Bonds in accordance with the terms and provisions of the General Trust Indenture, adopted by the Corporation in accordance with Section 204 of the General Trust Indenture.

  • Arrangement Resolution means the special resolution of the Company Shareholders approving this Plan of Arrangement to be considered at the Company Meeting.