End of Support Clause Samples

End of Support occurs after End of Sale and means where the manufacturer or provider of a product or service to Brigantia ceases to offer support in fixing any bugs, issues, problems or concerns in relation to a product or services ("End of Support Issues");

End of Support. After Sunset or End of Life (EOL), a product shall be deemed at End of Support (EOS). EOS products and versions shall have Company Community (self-help) support only. Customers may opt to purchase pay-per- incident (PPI) support for EOS products or versions; however, this support shall be limited to configuration only and shall not include any fixes, patches, or enhancements to the unsupported version. PPI support entitles the customer of an EOS product or version to submit a ticket through the online HelpDesk. Fees for PPI shall be at Company’s then-current applicable rates.

End of Support. Periodically, Avaya or a third party manufacturer may declare end of support for certain Supported Products. Customer may access Avaya’s user support website (▇▇▇▇://▇▇▇▇▇▇▇.▇▇▇▇▇.▇▇▇, or such successor site) for end of support notifications, and to register an e-mail address to receive e-mail notifications of the same, when published by Avaya. For Products subject to End of Support, Avaya will continue to provide extended support (except for the end of support exceptions listed therein). If the Service Description does not include extended support information, Avaya will make available the description of extended support (if available) for the Products concerned at the same time as its end of support notification. For Products not subject to extended support, if Services are discontinued for a Supported Product, the Supported Product will be removed from the Order or SOW and rates will be adjusted accordingly.

End of Support. Tobii Dynavox reserves the right to discontinue support for its devices after a specified period. Users will be notified via the website (or other relevant channels) in advance of the end-of-support date. After this date, Tobii Dynavox will no longer be obliged to provide technical assistance, security updates, or software upgrades for the device. While the device may continue to function after the end-of-support date, Tobii Dynavox will not be responsible for any issues arising from continued use, including security vulnerabilities, compatibility problems, or device malfunctions. Tobii Dynavox encourages users to upgrade to a supported device model or seek alternatives before the end-of-support date to ensure continued functionality and access to technical support.

End of Support. Periodically, Avaya or a third party manufacturer may declare “end of life,” “end of service,” “end of support,” “manufacture discontinue” or similar designation (“End of Support”) for certain Supported Products. Customer may access Avaya’s user support website (www. ▇▇▇▇▇▇▇.▇▇▇▇▇.▇▇▇) for End of Support notifications and register an e-mail address to receive e-mail notifications of the same, when published by Avaya. For Products subject to End of Support, Avaya will continue to provide the support described in the applicable SAS or Service Description, except for the End of Support exceptions listed therein (“Extended Support”). If the SAS or Service Description does not include Extended Support information, Avaya will make available the description of Extended Support (if available) for the Products concerned at the same time as its End of Support notification. For Products not subject to Extended Support, if Services are discontinued for a Supported Product, the Supported Product will be removed from the order and rates will be adjusted accordingly.

End of Support. The Seller may discontinue or limit the scope of Maintenance Services on a Supported Product for which the manufacturer has declared End of Support. If Maintenance Services are discontinued for a Supported Product, the Supported Product will be removed from the Order and the Price adjusted accordingly. For certain Supported Products subject to End of Support, Seller may continue to offer Extended Support. Where Seller chooses to provide such Extended Support, the description of such Extended Support, and the fees associated therewith, will be available at the time notice is sent by Seller to Customer. These notices will communicate information such as Extended Support eligibility, Extended Support alerts related to parts shortages, and end of Maintenance Services (including Extended Support) eligibility.

End of Support. Insofar as a terminal device or hardware or software used by the licensee no longer qualifies for corresponding support services (so-called "End of Support"), the following shall apply: The Licensor assumes no liability for the continued functioning of this software (including in con- junction with hardware) that has reached the End of Support. The acquisition of a software upgrade or a software update is at the licensee's own responsibility. The Licensor is not obliged to check whether the Licensee obtains, installs and / or uses a software upgrade despite the End of Support of one or more hardware components, the software via a software upgrade. The respective End of Support can be found in the official list: Product Discontinuation (▇▇▇▇▇://▇▇▇.▇▇▇▇▇.▇▇▇/microscopy/en/service-support/support/discontinued-products.html)

End of Support. Itron may discontinue Maintenance Services for any Covered Itron Equipment, effective as of the end of the applicable Billing Cycle, by giving Customer written notice of such discontinuance no less than one hundred eighty (180) days prior to the end of such Billing Cycle. The end of support date for a Covered Third- Party Equipment shall be the date specified by the applicable third- party service provider, which date will be promptly communicated by Itron to Customer following the date of receipt. If the end of support date is scheduled within a subsequent Billing Cycle, Equipment Maintenance Fees for that subsequent Billing Cycle will be pro-rated through the end of support date. At Customer’s request, Itron may elect to provide custom support for Equipment for which Maintenance Services have been discontinued at Itron’s then-current rates. Unless otherwise agreed by the Parties in accordance with the foregoing sentence, Itron shall have no obligation to provide Maintenance Services with respect to Equipment for which Itron has discontinued Maintenance Services. Periodically, Itron will make available product plan publications, including product information letters (PIL), product newsletters or written technology roadmaps which outline Itron’s general plans for continued support and end of support of applicable Covered Products. Product publications are used as general guidelines for Customer communications and planning, which may be updated from time to time.

End of Support. CONVERGEONE, INC. may discontinue or limit the scope of Maintenance Services for Supported Products that Avaya or any other manufacturer has declared “end of life,” “end of service,” “end of support,” “manufacture discontinue,” or any similar designation (“End of Support”). Customer may access Avaya’s user support website (▇▇▇.▇▇▇▇▇▇▇.▇▇▇▇▇.▇▇▇) for End of Support notifications. End of Support will be effective as of the date indicated in the End of Support notice. Alternatively, Avaya may provide End of Support notices by email to email addresses that Customer has registered with Avaya. If Maintenance Services are discontinued for a Supported Product, the Supported Product will be removed from the Order Form and the Fees will be adjusted accordingly. For certain Products subject to End of Support, CONVERGEONE, INC. may continue to offer a limited set of Maintenance Services (“Extended Support”). Where CONVERGEONE, INC. chooses to provide such Extended Support, the description of such Extended Support and the Fees associated therewith will be available at the time of CONVERGEONE, INC.'s notice. These notices will communicate information such as Extended Support eligibility, Extended Support alerts related to parts shortages, and end of Maintenance Services (including Extended Support) eligibility.