Fault Repair Clause Samples

The Fault Repair clause outlines the obligations and procedures for addressing defects or malfunctions in goods or services provided under a contract. Typically, it requires the supplier to repair or replace faulty items within a specified timeframe after notification by the buyer, and may set out the standards for repairs and any limitations on liability. This clause ensures that the buyer receives products or services that meet agreed-upon quality standards, providing a clear mechanism for rectifying issues and minimizing disruption or loss caused by faults.
Fault Repair. 2.1.1 The Customer may report faults in Equipment by telephoning 01792 762646 or emailing: ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇.▇▇ 2.1.2 Following a fault report, ▇▇▇▇▇ Business Systems Ltd (GBS) will raise a support ticket and respond by: (a) providing advice by telephone, including where appropriate advice as to tests and checks to be carried out by the Customer; (b) where possible, carrying out diagnostic checks from GBS premises; and (c) where it is considered necessary, and as soon as reasonably practicable, visiting the Site where (a) and (b) do not diagnose or clear the fault. 2.1.3 Where replacement parts are provided by GBS, the parts removed will become the property of GBS. 2.1.4 GBS may remove all or part of the Equipment from the Site for the purpose of inspection, testing and repair, but whenever reasonably practicable will take steps to protect the continuity of the Customer's service.
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Fault Repair. On diagnosis of the fault, any replacement hardware will be ordered an on-site engineer will be arranged. Where replacement hardware cannot be provided the client will be advised of this and a plan of action will be discussed and agreed with the client. Hardware may be unavailable due to stock shortage or delays in shipping. If the fault is fixable as a software or system configuration change this will be carried out remotely or on site as required and agreed with the client.
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Fault Repair. Fault repair will be done using the non-service degrading tests to diagnose and correct the problem; service degrading tests will be done after consent from CUSTOMER. These may include: o service interruption o intrusive tests to CUSTOMER equipment HER will update CUSTOMER every 30 mins. or as otherwise agreed until problem is repaired.
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Fault Repair. The Customer must report a fault in Service by telephoning the number specified in the Order or such other number as BT may from time to time provide to the Customer. When the Customer reports the fault the Customer will provide BT with a Contact Telephone Number to enable BT to advise on the progress being made to clear the fault.
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Fault Repair. 9.1 Following the report of a fault in accordance with clause 7, or the detection of a fault by the Securus monitoring Service, or Securus otherwise becoming aware of any fault, Securus will use reasonable endeavours to ensure that the average elapsed time (calculated at the end of each relevant month) after a fault has been reported or detected to the time that the service is provided in a way that the fault does not have an adverse business impact on any part of the Customer's business does not exceed 5 hours. 9.2 Securus will use reasonable endeavours to notify the Customer of progress in relation to remedying faults. If during the diagnosis the root cause is found not to be network-related Securus will endeavour to advise on potential areas of end-to-end service disruption (e.g. LAN, or application fault). 9.3 Service restoration and fault repair times targets specified above shall not apply if: (a) the problem results from interference for which the Customer is responsible or liable under clause 5 or lies with the Customer Environment, or (b) arises as a result of Securus, its agents or assigns not being able to gain access to Supplied Equipment, the Customer Environment or other equipment controlled by the Customer or is dependent on a third party for resolution of the incident, or (c) Customer is unable or fails to provide appropriate on-site assistance with basic diagnosis of the service (a fault outside of business hours will be notified to the nominated representatives of the Customer, so that they are able to decide whether to attend site or not) ; or (d) Securus, its agents and assigns are prevented from achieving targets as a result of a Force Majeure Event. With regards to (a) above, if, in the opinion of Securus, the Customer Environment is likely to cause disruption to the Services, Securus may request that the Customer disconnects from the Services until advised that reconnection is possible. Securus may also require changes such as upgrades or equipment replacement to be made to the Customer Environment prior to reconnection.
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Fault Repair. 11.1. The Customer must report a fault in Service by calling FAIJON’s Call Center on ▇▇▇▇ ▇▇▇ ▇▇▇ or e-mail ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇.▇▇.▇▇ or such other number FAIJON may have from time to time provide to the Customer. The Customer will at the time of reporting, provide FAIJON with a Contact Telephone Number to enable FAIJON to advice on the progress being made to clear the fault. 11.2. If the Customer reports a fault in Service, FAIJON will respond by carrying out one or more of the following actions: 11.2.1. Providing advice by telephone, including advice, where appropriate, as to tests and checks to be carried out by the Customer; 11.2.2. Where possible, carrying out diagnostic checks from FAIJON’s premises; or 11.2.3. Visiting the Customer’s Premises only if FAIJON’s action under clause 11.2.1 and 11.2.2 does not result in the fault being diagnosed or cleared and where such a visit is considered necessary by FAIJON. 11.3. FAIJON will take all proper steps without undue delay to correct the fault.
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Fault Repair. The Service Provider shall clear troubles within eight (8) hours of reporting. The clearance time shall be the time passed between the fault report and the completion of fault repair. Tel. +▇▇ ▇▇ ▇▇▇ ▇▇▇▇ Tel. +▇▇ ▇▇ ▇▇▇ ▇▇▇▇ Email ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇.▇▇
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Related to Fault Repair

  • Tenant Repairs To repair, maintain and keep the Leased Premises and all trade fixtures and improvements therein in good and substantial repair subject only to defects in construction of the structural members of the Building, reasonable wear and tear and damage by fire, lightning and tempest or other casualty against which the Landlord is insured (herein collectively referred to as "Tenant Repair Exceptions"); and that the Landlord may enter and view state of repair and that the Tenant will repair according to notice in writing, except for Tenant Repair Exceptions and that the Tenant will leave the Leased Premises in good repair, except for Tenant Repair Exceptions. Notwithstanding anything hereinbefore contained, the Landlord may in any event make repairs to the Leased Premises without notice if such repairs are, in the Landlord's opinion, necessary for the protection of the Building and the Tenant covenants and agrees with the Landlord that if the Landlord exercises any such option to repair, the Tenant will pay to the Landlord together with the next instalment of Monthly Rent which shall become due after the exercise of such option all sums which the Landlord shall have expended in making such repairs and that such sums, if not so paid within such time, shall be recoverable from the Tenant as rent in arrears. Provided further that in the event that the Landlord from time to time makes any repairs as hereinbefore provided, the Tenant shall not be deemed to have been relieved from the obligation to repair and leave the Leased Premises in a good state of repair.

  • Repair of Damage If the Premises shall be damaged by fire or other casualty, then Landlord shall proceed to repair and restore (subject to receipt of insurance proceeds) the Premises to its condition preceding the damage, subject to the provisions of this Article 10. Landlord shall have no liability to Tenant, and Tenant shall not be entitled to terminate this Lease, if such repairs and restoration are not in fact completed within Landlord's estimated time period, so long as Landlord shall have proceeded with reasonable due diligence. The Rent until such repairs shall be made shall be reduced in the proportion which the area of the part of the Premises which is not usable by Tenant bears to the total area of the Premises; provided, however, should Tenant reoccupy a portion of the Premises for the conduct of its business prior to the date such repairs are made, the Rent shall be reinstated with respect to such reoccupied portion of the Premises and shall be payable by Tenant from the date of such occupancy. Further, should Landlord, at its sole option, make available to Tenant, during the period of such repair, other space in the Building which is reasonably suitable for the temporary carrying on of Tenant's business, the Rent shall be reinstated with respect to such temporarily occupied space and shall be payable by Tenant from the date such space is occupied by Tenant. Whenever in this Article 10 reference is made to restoration of the Premises, (i) Tenant's obligation shall be as to all property within the Premises including Tenant's furniture, fixtures, equipment and other personal property, any and all Alterations, construction or other improvements made to the Premises by or on behalf of Tenant and any other leasehold improvements existing in the Premises on the date hereof, all of which shall be restored and replaced at Tenant's sole cost and expense and (ii) Landlord's obligation, if any, shall be as to the shell, which constitutes the structure of the Building and the mechanical, electrical, plumbing, air-conditioning and other building systems up to the point of connection into the Premises. Landlord's obligation to repair or rebuild, and Tenant's right to rent abatement, as described in this Article 10, are only effective provided the damage or destruction is not due to the intentional or negligent acts or omissions of Tenant, its agents, employees, licensees or invitees. During any period of Tenant's repair and restoration following substantial completion of a Landlord's repair and restoration work, Rent and additional rent shall be payable as if said fire or other casualty had not occurred.

  • Repair Concessionaire shall, prior to the commencement of the Concession Operation under this Agreement, provide to Department a type-written concession equipment maintenance plan for the State-owned equipment located on the Concession Premises, together with a schedule for preventative maintenance and a report on maintenance completion and equipment condition. Failure to comply with this preventative maintenance schedule shall result in Concessionaire being responsible for all repairs and/or replacement of equipment. The review and Department inspection of the Concession Premises and its equipment will be conducted during routine inspection of the Concession Premises and as a part of the Mandatory Compliance and Performance Evaluation Meetings.

  • Default – Reprocurement Costs In case of Contract breach by Contractor, resulting in termination by the County, the County may procure the goods and/or services from other sources. If the cost for those goods and/or services is higher than under the terms of the existing Contract, Contractor will be responsible for paying the County the difference between the Contract cost and the price paid, and the County may deduct this cost from any unpaid balance due the Contractor. The price paid by the County shall be the prevailing market price at the time such purchase is made. This is in addition to any other remedies available under this Contract and under law.

  • Repair or Replacement Except where an appraisal has been made, the Insurer, instead of making payment, may, within a reasonable time, repair, rebuild or replace the property damaged or lost with other of like kind and quality if, within seven days after the receipt of the proof of loss, it gives written notice of its intention to do so.