Objective of the Service Clause Samples

Objective of the Service. The objective is to deliver a timely, accurate and complete service to the Customer. The Service Level Agreement defines the service and the service level with the objective of: • Clearly defining responsibilities. • Ensuring effective management of the Payroll Processing Service; • Ensuring effective management of the Hosted Cloud Service; • Defining effective communication channels; • Documenting problem resolution and escalation processes. - The Services to be delivered by the Customer’s obligations and the Company obligations are denoted by the symbol “✓” within the tables of this document.
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Objective of the Service. Liverpool Guild of Students’ Volunteering Platform exists to offer volunteering opportunities to students and members of the wider community. The platform is hosted on MSL and provides an online database for volunteers and organisations. It allows organisations to add and update information on their current volunteer roles through a secure dashboard, where the organisation has their own individual pages to help track, approve and communicate with volunteers. The system allows the organisation to set a quota for how many volunteers are required and automatically closes the advertisement when enough volunteers have expressed an interest. Volunteers are able to search through available vacancies but will only be able to apply if they are registered with the platform. If they apply for an opportunity the organisation can access the volunteer’s contact details via the platform, and the organisation can provide them with any additional application information. The volunteer platform is a brokerage service and, as such, Liverpool Guild of Students are not liable for volunteers undertaking opportunities advertised on the website. We will however ask for a copy of the organisation’s Public Liability Insurance and other relevant policies for our own records as part of the registration process, to be updated annually.
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Objective of the Service. The objective is to deliver a timely, accurate and complete service to the Customer. The Service Level Agreement defines the service and the service level with the objective of: • Clearly defining responsibilities • Ensuring effective management of the Solution • Defining effective communication channels • Documenting problem resolution and escalation processes To support the achievement of the objectives, standards and quality of service expected, the contribution from the Customer is important and highly dependent on the Customer, meeting the following: • Clear definition and quality of data • Adherence to data formats and configuration guidelines of the Solution • Maintenance of own IT infrastructure to enable access • Open and detailed communication channels
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Objective of the Service. Emissions Connect is a standard digital product from DNV. Emissions Connect will develop as a product following a product roadmap. Enhancement requests from Customer will be evaluated and prioritized into the product roadmap. Emissions Connect will do incremental releases of established modules and can also introduce new modules moving forward. The objective is to deliver a timely, accurate and complete service to the Customer. The Service Level Agreement defines the service and the service level with the objective of • Clearly defining responsibilities • Ensuring effective management of the Solution • Defining effective communication channels • Documenting problem resolution and escalation processes To support the achievement of the objectives, standards and quality of service expected the contribution from the Customer is important and highly dependent on the Customer, meeting the following: • Clear definition and quality of data • Adherence to data formats and data quality guidelines of Operational Vessel Data and Emissions Connect • Maintenance of own IT infrastructure to enable access • Open and detailed communication channels The service measurement period will be per full calendar month within the agreed start and end dates of the service. Service Availability is measured over a calendar month period against the Agreed Service Time (AST). The following calculation is used to determine the Service Availability percentage SERVICE Availability Step 1: Data Management with Data Workbench 99.5% Step 2: Monitoring and Voyage assurance 98% Step 3: Voyage Simulation and improvements 99.5% In the event that the SLA has been breached DNV will inform openly via a service specific webpage on the status. The Service Level Agreement does not apply to any performance or availability issues due to downtime caused by any of the following: • Occurs during scheduled maintenance that: (i) has been notified by DNV to the Customer at least forty-eight
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Related to Objective of the Service

  • Performance of the Services In addition to the Common Articles, it is specified that:

  • Scope of the Services UNOPS intends to retain the Contractor for the implementation of the Services, and the Contractor intends to provide the Services. The Contractor has represented to UNOPS that it has the appropriate experience, expertise, licences, and resources to undertake the Services and has agreed to undertake the Services in accordance with the Contract. In reliance on the Contractor’s representations UNOPS has entered into the Contract. The Contract sets out the terms and conditions upon which the Contractor will undertake the Services.

  • Use of the Service 11.1 When using the Service you must comply with: (a) our CRA, including clause 4 of the General Terms, and this clause 11; and (b) any rules, including any acceptable use conditions, imposed by any third party whose content or services you access using the Service or whose Network on which your data transmits. 11.2 Any use of the Service at the Premises is your responsibility. The terms of our CRA apply to you and also to anyone else who uses the Service (regardless of whether you give them permission to do so or not). 11.3 You must ensure that any software you use in relation to the Service is properly licensed. 11.4 The use of a Local Area Network (LAN) for personal use is permitted, however the set-up and configuration of a LAN connected to the modem is not supported by customer service. 11.5 All IP addresses provided by us for your use remain our property. Most Services include a dynamic IP address. A new IP address is usually allocated whenever the computer and modem are rebooted. The IP address remains until the next time the computer and modem are switched off. Where provided, you may configure your computer or modem to connect using a static IP address. 11.6 We may at any time adjust aspects of the Service for security or Network management reasons, including, without limitation: (a) deleting transitory data that has been stored on our servers for longer than 90 days; (b) deleting stored email messages that are older than 90 days; (c) rejecting any incoming email messages and attachments that exceed 30 Megabytes (including encapsulation); (d) delivering access and content via proxy servers; (e) limiting the number of addresses to whom an outgoing email can be sent; (f) refusing to accept incoming email messages to mailboxes that have exceeded the email storage limit; (g) managing the Network to prioritise certain types of Internet traffic over others; and (h) blocking or filtering specific Internet ports. 11.7 You are responsible for providing any security or privacy measures for your computer networks and any data stored on those networks or accessed through the Service. We will not be liable to you in respect of any loss, damage, costs or expenses incurred by you in connection with your failure to provide that security. 11.8 You may request additional users on the Service in accordance with the Pricing Schedule. 11.9 You must take reasonable steps to ensure that others do not gain unauthorised access to the Service through your account. We recommend that you do not disclose your password to others and that you change your password regularly. 11.10 We may monitor use of the Service to investigate a breach (or suspected breach) of the Acceptable Use Policy or upon the request of an authorised authority. 11.11 Where you provide your own wireless computer connection device, you are responsible for any loss caused by an unauthorised interception of the Service.

  • Description of the service 10.1.1 Automatic transfer service implies a transfer by the bank of the funds from the client’s account without further consent of the client, on the basis of fixed amount determined by the client in its application form or of information provided by the client’s creditor to the bank on the client’s debt. 10.1.2 The parties agree that the payment order created (generated) by the bank for the purposes of automatic transfer services shall have the legal force equal to the document having been printed on the paper and executed by the person(s) authorized to manage of the account. 10.1.3 The bank shall carry out the automatic transfer services in accordance with requirements and conditions stipulated in this agreement, the application on registration for automatic transfer service and the sources disseminated by the bank. 10.1.4 For the purposes of obtaining automatic transfer services the client shall apply to the bank with the application as per paragraph 1.2 of this agreement.

  • Suspension of the Services The Services may be suspended (meaning the Child is temporarily not able to attend the nursery) in the circumstances set out in our Critical Incident Policy or in the circumstances set out in clause 19. If the Services are suspended for a period of more than one month, either of us may terminate the contract by giving the other one month’s written notice.