Ongoing Technical Support Sample Clauses

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Ongoing Technical Support. (a) Upon VCP’s request, Oji shall, or shall cause its Subsidiaries to, provide the services of its or its Subsidiaries technical personnel to provide VCP’s technical personnel with on-site technical support at VCP’s facilities in the manufacture of Thermal Paper Products using the Current Technology or the New Technology during the Term of this Agreement. (b) Upon request by VCP, VCP shall be entitled to send its technical or commercial personnel to receive technical support, or to exchange technical service or marketing information relating to Thermal Paper Products manufactured, sold or distributed using the Current Technology or the New Technology, at facilities owned by Oji or its Subsidiaries during the Term of this Agreement. (c) The number of VCP’s, Oji’s or its Subsidiaries’ personnel that shall be required to travel to the other party’s facilities pursuant to Sections 4.01(c), 4.02(a), 4.02(b), this Section 4.03 or Section 5.06 shall not exceed five (5) employees per visit. The period of stay for such personnel shall not exceed an aggregate of twenty (20) man-working days per Contract Year and shall not exceed an aggregate of two hundred (200) man-working days during the Term. (d) During the Term of this Agreement, VCP shall be entitled to receive, free of charge, an aggregate of twenty (20) man-working days per Contract Year, which shall not exceed an aggregate of two hundred (200) man-working days during the Term as Ongoing Technical Support (“Service Deductible”). For each man-working day requested by VCP in excess of the Service Deductible per Contract Year, VCP shall pay Oji $1,000 per employee of Oji or its Subsidiaries per day, or part thereof, for each such employee providing technical support or exchanging technical service or marketing information to VCP’s technical personnel or commercial personnel (whether at VCP’s facilities, Oji’s or its Subsidiaries’ facilities or otherwise) pursuant to this Section 4.03, including traveling and living expenses of VCP’s, Oji’s or its Subsidiaries employees. (e) No employee of VCP, Oji or its Subsidiaries shall be required to travel to the other party’s facilities pursuant to Sections 4.01(c), 4.02(a), 4.02(b), this Section 4.03 or Section 5.06 unless a separate safety agreement regarding each visit is executed by VCP and Oji or its Subsidiaries.
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Ongoing Technical Support. Proposer shall attach a narrative that describes the Proposer’s capacity to provide the County with technical support during and after implementation. The narrative should include: a. Extended warranties or maintenance agreements provided by the Proposer, including all services provided, for a 1-year period for the CUPA data management software. Software maintenance desired includes: i. Technical support website support available 24/7; ii. On-site support, if necessary. If not covered under warranty, this should include costs such as per diem, travel and hourly rate); iii. All updates and software patches as they become available; iv. Support for problems arising from applying updates and patches. b. Proposer offering of a toll-free support line, including hours (Pacific Standard Time) and days available.
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Ongoing Technical Support o Provide timely technical support after Client’s Regulation A+ offer goes live. This includes any issues that may arise related to Client’s branded Portal. o Campaign Planning: Establish data room for Client’s campaign and project management workflow. Evaluate marketing opportunities involving Client’s founders, generate story ideas and hooks for various marketing activities. o Campaign Page Design: Design and develop Campaign website content structure as well as resources such as an investment tutorial for prospective investors. o FAQs: Outline frequently asked questions and answers, program saved replies and automated bot answers in Client’s chat application. o Daily Email Content: Develop and execute a series of consecutive emails and content aimed at engaging and educating prospective investors about the Client’s company and its offering. Establish a content calendar with a specific email marketing approach and cadence. o Webinar Marketing: Plan, develop and host up to 3 webinars to engage prospective investors in Client’s offering as a way to address large groups of prospective investors. o Media Buying: Implement a paid media plan for branded search terms in connection with Client’s offering as well as retargeting across online display and other strategic channels. Maintain budgetary control throughout the process and work to optimize Campaign media buying to meet target KPI goals. Provide weekly reporting and analytics o Investor Communications: Draft tailored investor communications to support ongoing management of Client’s offering, including general investor inquiries as well as templates for resolving both AML exceptions and unfunded investments.
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Ongoing Technical Support. As part of the Annual Maintenance and Support Plan, Deccan will provide technical support via phone during normal business hours 0900 to 1700 Pacific Time , Monday through Friday, with the exception of Deccan-observed holidays. Deccan-observed holidays include New Year’s Day, ▇▇▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇ ▇▇. Day, President’s Day, Memorial Day, Independence Day (July 4th), Labor Day, Thanksgiving Day, the Day after Thanksgiving, Christmas Eve Day, and Christmas Day.
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Ongoing Technical Support. ICM will provide ongoing technical support for a reasonable period of time for the first three (3) plants that are transitioned to the use of new Corn CBP technology for ethanol production, as outlined in Appendix A.
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Ongoing Technical Support. The Technical Support Services shall be provided by Business Representative to Customers during the term of this Agreement. Any charges by the Business Representative for such Technical Support Services shall be determined by Business Representative and the Customer. GTE Mobilnet shall be obligated to pay Business Representative only the Compensation set forth in Schedule 2. GTE Mobilnet shall continue to pay Business Representative the Compensation set forth in Schedule 2 for a period of four (4) years following termination of this Agreement (the "Post- Termination Period") in the event Business Representative continues to provide the Technical Support Services during such period as GTE Mobilnet reasonably determines. This Schedule 2 shall survive for the period following termination of this Agreement that Business Representative provides Technical Support Services, as set forth herein. SCHEDULE 2 BUSINESS REPRESENTATIVE COMPENSATION A. GTE Mobilnet agrees to pay to Business Representative, and Business Representative agrees to accept, Compensation subject to the terms and conditions contained in the Agreement and this Schedule 2. Compensation shall be paid monthly, one month in arrears.
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Related to Ongoing Technical Support

  • Technical Support State Street will provide technical support to assist the Fund in using the System and the Data Access Services. The total amount of technical support provided by State Street shall not exceed 10 resource days per year. State Street shall provide such additional technical support as is expressly set forth in the fee schedule in effect from time to time between the parties (the “Fee Schedule”). Technical support, including during installation and testing, is subject to the fees and other terms set forth in the Fee Schedule.

  • Technical Support Services 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").

  • Manufacturing Technology Transfer Except as provided in Section 4.3(f)(iii)(1) and Section 6.10, with respect to any Collaboration Product (or LGC Reserved Product, if applicable) for which LGC (or its Affiliate) performed CMC Development or CMC Manufacturing, if (a) Cue does not elect for LGC to perform CMC Step 2, CMC Step 3, or CMC Step 4 (or with respect to LGC Reserved Products, upon completion of CMC Step 1), or (b) upon failure of the Parties to reach agreement with respect to a Clinical Supply Agreement or a Commercial Supply Agreement or (c) [***] under this Agreement and does not cure such breach within [***] days (provided, that if such breach is not reasonably capable of cure within such [***] day period, then such cure period shall be automatically extended for an additional [***] day period as long as LGC continues to use diligent efforts to cure such breach in accordance with a reasonable cure plan and if such breach is not reasonably capable of cure within such combined [***] day period, then Cue shall reasonably consider consenting to any extension of such cure period as long as LGC continues to use diligent efforts to cure such breach in accordance with a reasonable cure plan), as applicable, then, in each case upon the written request of Cue, LGC shall use Commercially Reasonable Efforts to make a technology transfer to an Approved CMO the Manufacturing processes (including materials and such other information) but solely as is necessary to enable the Manufacture of such Collaboration Product (including the Collaboration Compound therein) (or LGC Reserved Product, including the LGC Reserved Compound therein, if applicable) by such Approved CMO to comparable biochemical structure, quality and purity as that Manufactured by LGC or its Affiliate or CMO, provided that neither Cue, LGC or any Third Party shall perform such a technology transfer to any CMO [***] without LGC’s consent, not to be unreasonably withheld, conditioned or delayed if LGC has approved the CMO to manufacture Collaboration Products (or LGC Reserved Products, if applicable). LGC shall conduct such technology transfer as soon as reasonably practicable after receiving such written notice, using good faith efforts to support supply needed to achieve timelines in the Cue Territory Development Plan (or Cue’s development plan for LGC Reserved Products, if applicable) or Cue Territory Commercialization Plan, as applicable. LGC shall conduct the first technology transfer for each Collaboration Product (or LGC Reserved Products, if applicable) [***] (provided that [***]) for a period of up to [***] months from the date Cue or its designee has provided notice it is ready to receive the technology transfer, provided, that such [***] month period [***]. After the expiration of the initial such [***] month period for a Collaboration Product (or LGC Reserved Products, if applicable), if required to complete the technology transfer to enable the Manufacture of such Collaboration Product (including the Collaboration Compound therein) (or LGC Reserved Product, including the LGC Reserved Compound therein, if applicable) by such Approved CMO to comparable biochemical structure, quality and purity as that Manufactured by LGC, LGC shall continue to provide support to Cue for up to an additional [***] period for up to [***] hours at the FTE Rate and thereafter at [***]. Thereafter, LGC will also provide [***] for such Collaboration Product (or LGC Reserved Products, if applicable). Neither Cue nor its Affiliates or Cue Collaborators shall reverse engineer any materials provided hereunder by LGC. Notwithstanding anything in this Agreement to the contrary, LGC’s CMC information may only be shared with an Approved CMO.

  • Collaboration 31.1 If the Buyer has specified in the Order Form that it requires the Supplier to enter into a Collaboration Agreement, the Supplier must give the Buyer an executed Collaboration Agreement before the Start date. 31.2 In addition to any obligations under the Collaboration Agreement, the Supplier must: 31.2.1 work proactively and in good faith with each of the Buyer’s contractors 31.2.2 co-operate and share information with the Buyer’s contractors to enable the efficient operation of the Buyer’s ICT services and G-Cloud Services

  • Product Support Not applicable