Product Updates and System Upgrades Clause Samples

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Product Updates and System Upgrades. The Contractor shall provide product updates for the Software Programs, including new features and system updates. Updates shall include, but are not limited to, fixes for program errors, malfunctions and bugs, software enhancements and new features released during the term of the Contract period. Product updates will not include the release of products designated as “new products” for which Contractor charges a separate license fee. Contractor shall provide software updates, which include programming and implementation support of any changes in the application software to maintain compatibility with upgrades of the County’s operating environment to a new version of the Microsoft network, database server and operating systems. Changes outside normal Microsoft product updates are not included. The County must notify the Contractor in advance of a system upgrade so that appropriate testing and scheduling of staff time can be completed. A minimum of 30 days notice is required for such upgrade projects. If the County makes a change to the operating environment without such notification, any work required by the Contractor to update the application software is subject to professional service charges at standard Contractor published rates. Contractor’s system upgrade responsibilities include coordination with the County for the purchase and installation of any digital certificate required for authentication and security, which the County requests for the CAMS applications. The Contractor will furnish, install, integrate and test periodic software upgrades to the Software Programs. All upgrades/fixes will be reviewed by the County’s Project Manager to determine readiness and impact on other areas prior to implementation in the production environment. The County’s Project Manager and the Contractor will coordinate all proposed software upgrade or fixes and determine the best course of action for implementing these changes. Software Program upgrades will generally be completed during normal business hours. Upon County’s request, special arrangements for testing during non- business hours and weekends may be scheduled to avoid a disruption in normal business operations.
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Product Updates and System Upgrades. The Contractor shall provide product updates for the Software Programs, including new features and system updates. Updates shall include, but are not limited to, fixes for program errors, malfunctions and bugs, software enhancements, updates due to changes in State and Federal regulations and legal requirements, and new features released during the term of the maintenance period. Product updates shall not include the release of products designated as "new products" for which Contractor charges a separate license fee. A single copy of an updated source code shall be provided to the County to hold off site as protection from disasters or for the County to be able to continue use of the Software Programs if Contractor ceases to exist in lieu of an Escrow Account. Contractor shall provide software updates, which include programming and implementation support of any changes in the application software to maintain compatibility with upgrades of the County's operating environment to a new version of the Microsoft network, database server and operating systems. Changes outside normal Microsoft product updates are not included. The County must notify the Contractor in advance of a system upgrade so that appropriate testing and scheduling of staff time can be completed. Contractor's system upgrade responsibilities include coordination with the County for the purchase and installation of any digital certificate required for authentication and security requested by the County. The Contractor shall furnish, install, integrate and test periodic software upgrades to the Software Programs. All upgrades/fixes shall be reviewed by the County's Project Manager to determine readiness and impact on other areas prior to implementation in the production environment. The County's Project Manager and the Contractor shall coordinate all proposed software upgrade or fixes and determine the best course of action for implementing these changes. Software Program upgrades for test environments shall generally be completed during normal business hours. Implementation and Production shall be completed during non-business hours and weekends to avoid disruption in normal business operations.
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Related to Product Updates and System Upgrades

  • Updates and Upgrades Contractor grants to the Department a non-exclusive, non-transferable license to use upgrades and updates provided by Contractor during the term of the Contract. Such upgrades and updates are subject to the terms of the Contract. The Department shall download, distribute, and install all updates as released by Contractor during the length of the Contract, and Contractor strongly suggests that the Department also downloads, distributes, and installs all upgrades as released by Contractor during the length of the Contract. Contractor shall use commercially reasonable efforts to provide the Department with work-around solutions or patches to reported software problems that may affect the Department’s use of the software during the length of the Contract.

  • System Upgrades The Connecting Transmission Owner shall procure, construct, install, and own the System Upgrade Facilities and System Deliverability Upgrades described in Attachment 6 of this Agreement. To the extent that design work is necessary in addition to that already accomplished in the Class Year Interconnection Facilities Study for the Interconnection Customer, the Connecting Transmission Owner shall perform or cause to be performed such work. If all the Parties agree, the Interconnection Customer may construct System Upgrade Facilities and System Deliverability Upgrades. 5.2.1 As described in Section 32.3.5.3 of the SGIP in Attachment Z of the ISO OATT, the responsibility of the Interconnection Customer for the cost of the System Upgrade Facilities and System Deliverability Upgrades described in Attachment 6 of this Agreement shall be determined in accordance with Attachment S of the ISO OATT, as required by Section 32.3.5.3.2

  • System Upgrade Facilities and System Deliverability Upgrades Connecting Transmission Owner shall design, procure, construct, install, and own the System Upgrade Facilities and System Deliverability Upgrades described in Appendix A hereto. The responsibility of the Developer for costs related to System Upgrade Facilities and System Deliverability Upgrades shall be determined in accordance with the provisions of Attachment S to the ISO OATT.

  • SHOP DRAWINGS, PRODUCT DATA AND SAMPLES 4.12.1 Shop Drawings are drawings, diagrams, schedules and other, data specially prepared for the Work by the Contractor or any Subcontractor, manufacturer, supplier or distributor to illustrate some portion of the Work. 4.12.2 Product Data are illustrations, standard schedules, performance charts, instructions, brochures, diagrams and other information furnished by the Contractor to illustrate a material, product or system for some portion of the Work. 4.12.3 Samples are physical examples which illustrate materials, equipment or workmanship and establish standards by which the Work will be judged. 4.12.4 The Contractor shall review, approve and submit, with reasonable promptness and in such sequence as to cause no delay in the Work or in the work of the State or any separate contractor, all Shop Drawings, Product Data and Samples required by the Contract Documents. 4.12.5 By approving and submitting Shop Drawings, Product Data and Samples, the Contractor represents that he / she has determined and verified all materials, field measurements, and field construction criteria related thereto, or will do so, and that he / she has checked and coordinated the information contained within such submittals with the requirements of the Work and of the Contract Documents. 4.12.6 The Contractor shall not be relieved of responsibility for any deviation from the requirements of the Contract Documents by the Architect's approval of Shop Drawings, Product Data or Samples under Subparagraph 2.2.7 of these General Conditions unless the Contractor has specifically informed the Architect and the State in writing of such deviation at the time of sub- mission and the Architect and the State has given written approval to the specific deviation. The Contractor shall not be relieved from responsibility for errors or omissions in the Shop Drawings, Product Data or Samples by the Architect's approval thereof. 4.12.7 The Contractor shall direct specific attention, in writing or on resubmitted Shop Drawings, Product Data or Samples, to revisions other than those requested by the Architect on previous submittals. 4.12.8 No portion of the Work requiring submission of a Shop Drawing, Product Data or Sample shall be commenced until the submittal has been approved by the Architect as provided in Subparagraph 2.2.7 of these General Conditions. All such portions of the Work shall be in accordance with approved submittals.

  • Technology Upgrades Notwithstanding any other provision of this Agreement, Verizon shall have the right to deploy, upgrade, migrate and maintain its network at its discretion. The Parties acknowledge that Verizon, at its election, may deploy fiber throughout its network and that such fiber deployment may inhibit or facilitate Covista’s ability to provide service using certain technologies. Nothing in this Agreement shall limit Verizon's ability to modify its network through the incorporation of new equipment or software or otherwise. Covista shall be solely responsible for the cost and activities associated with accommodating such changes in its own network.