Production Control and Scheduling Sample Clauses
The Production Control and Scheduling clause establishes the procedures and requirements for managing and coordinating the timing and flow of production activities. It typically outlines how production schedules are set, adjusted, and communicated between parties, and may specify responsibilities for meeting deadlines or handling delays. This clause ensures that all parties are aligned on production timelines, helping to prevent misunderstandings, minimize disruptions, and maintain efficient workflow throughout the project or contract.
Production Control and Scheduling. 2.1 Develop, maintain, initiate, and monitor all production Systems schedules (e.g., on line, batch, technical support, off-hours, and restricted period).
2.2 Resolve scheduling conflicts with CalPX.
2.3 Provide schedule status updates to CalPX, as reasonably requested.
2.4 Process on-request jobs.
Production Control and Scheduling. Supplier’s responsibilities for “Production Control and Scheduling” will be to work with Health Net (and Health Net’s infrastructure provider(s)) and include the following activities:
(i) supporting the 24x7 (except during scheduled maintenance hours) production-processing schedule as required;
(ii) monitoring and managing production schedules on an exception basis (e.g., during new product implementations, critical job stream executions); and
(iii) coordinating with production staff for scheduling.
Production Control and Scheduling. Service Provider responsibilities include:
1. Assume responsibility for production control and scheduling functions for both manual and automated production environments as applicable.
2. Integrate production control and schedule functions as applicable in conformity with DIR’s and DCS Customers’ requirements.
3. Establish, document, and maintain standards for production jobs.
4. Identify job dependencies, and create and maintain job dependencies on the master scheduling database.
5. Develop, distribute, and obtain DCS Customers’ approval of schedules prior to implementation.
6. Coordinate and modify schedules for special requests and comply with DCS Customer priorities.
7. Coordinate resolution of scheduling conflicts.
8. Provide schedule status updates.
9. Proactively prepare for Authorized User deadlines per customized user requirements.
10. Respond expeditiously to requests from DIR or DCS Customers for priority job execution.
11. Promptly notify DCS Customers if special requests will affect the timely completion of other tasks.
12. Prioritize and schedule batch jobs, and report distribution systems (in accordance with DCS Customers’ schedule parameters) to optimize the use of processing windows and the scheduled availability of online Applications that are dependent on batch processing, while verifying that batch completion times are met.
13. Take any other necessary steps to prepare Application job streams for production scheduling and execution.
14. Enter program control specifications (parameters) into Application job streams as directed by Authorized Users.
15. Maintain system job streams, including indicating file usages, job dependencies / priorities, and program options available.
16. Perform documentation control functions on all operational documentation.
17. Move programs and documentation to production libraries in accordance with Exhibit 2.1.2.
18. Monitor all jobs, scheduled or unscheduled.
19. Start jobs manually where automated processes do not exist or are not available.
20. Investigate and report on all jobs that end or perform abnormally.
21. Where directed, required, or appropriate, restart jobs.
22. Resolve interruptions caused by conditions external to production programs, such as disk or tape problems.
23. Execute re-runs of batch processes as requested by DIR and DCS Customers, and restart jobs according to Service Provider-developed operational procedures (i.e. procedures for successful back-outs, etc.).
24. Create incident and...
Production Control and Scheduling. 6 4. Operation Support for New Services:.......................................... 8 5. External Storage Media Operations and Administration:........................
Production Control and Scheduling. Amdocs' responsibilities with respect to mainframe production control and scheduling include the following: [**]
Production Control and Scheduling. IBM shall be responsible for performing and integrating production control and scheduling functions. Production processing shall run on a { * } schedule except to the extent constrained during the IPSS Maintenance Window. IBM's responsibilities with respect to production control and scheduling shall include the following:
(a) Implementing overall processing schedules and running and monitoring such processing pursuant to such schedules. IBM shall be responsible, with MSDW's assistance, for resolving scheduling conflicts and otherwise integrating these schedules in accordance with policies established by MSDW and subject to MSDW directing otherwise.
(b) Maintaining production schedules, completing processing within mutually agreed-upon time periods and cooperating with MSDW in responding to special processing requests and new processing requirements.
(c) For MSDW scheduling modifications, run a test plan to identify any problems and notify MSDW to make corrections so that on-line Applications dependent on batch processing and batch processing outputs will be Available for Use as scheduled and processing windows are used effectively.
(d) IBM shall update the scheduler database as requested by MSDW to reflect changes to the production environment. IBM shall monitor scheduler-related incidents, and develop and recommend refinements and revisions to the scheduler database;
(e) Completing scheduled batch processing in the correct sequence and on time. To achieve successful batch throughput, IBM shall, among other things, verify that machine resources are effectively balanced, perform trend analysis to highlight production problems, and establish predetermined action and escalation procedures when batch window problems are encountered.
(f) Responding promptly to requests from an authorized MSDW representative for priority job execution. IBM shall, in coordination with the appropriate MSDW Business Units, and modify schedules to accommodate special requests. MSDW will schedule and coordinate End User test time.
(g) Upon MSDW's request, IBM shall update MSDW with respect to the impact of special requests on the timing of other tasks and any other affected provisions of the Agreement. IBM shall process all special request activities within the requested time frames and in the sequence MSDW defines.
(h) Assimilating new Applications and batch jobs into the environment according to schedules provided by MSDW.
(i) Following JCL standards in (i) supporting, creating, an...
Production Control and Scheduling. Amdocs' responsibilities with respect to production control and scheduling include the following: [**]
Production Control and Scheduling. Technical Support
Production Control and Scheduling. Service Provider responsibilities include:
1. Assume responsibility for production control and scheduling functions as applicable.
2. Integrate production control and schedule functions as applicable in conformity with DIR Customers’ requirements.
3. Establish, document, and maintain standards for production jobs.
4. Create and maintain job dependencies on the master scheduling database.
5. Develop, distribute, and obtain DIR Customer’s approval of schedules prior to implementation.
6. Coordinate and modify schedules for special requests and comply with DIR Customer’s priorities.
7. Coordinate resolution of scheduling conflicts.
8. Provide schedule status updates.
9. Proactively prepare for Authorized User deadlines per customized user requirements.
10. Respond expeditiously to requests from DIR Customers for priority job execution.
11. Promptly notify DIR Customer if special requests will affect the timely completion of other tasks.
12. Prioritize and schedule batch jobs, and report distribution systems (in accordance with DIR Customer’s schedule parameters) to optimize the use of processing windows and the scheduled availability of online Applications that are dependent on batch processing, while verifying that batch completion times are met.
13. Take any other necessary steps to prepare Application job streams for development; and then schedule for production and execution.
14. Enter program control specifications (parameters) into Application job streams as directed by Authorized Users.
15. Maintain system job streams, including indicating file usages, job dependencies/priorities, and program options available.
16. Perform documentation control functions on all operational documentation.
17. Move programs and documentation to production libraries in accordance with Exhibit 2.1.2.
18. Monitor all jobs, scheduled or unscheduled.
19. Start jobs manually where automated processes do not exist or are not available.
20. Investigate and report on all jobs that end or perform abnormally.
21. Where directed, required, or appropriate, take necessary remediation actions (e.g. restart jobs).
22. Contact ADM staff, other technical staff, and/or Third Parties as necessary and work with them on Level 2 and Level 3 Support issues.
23. Create incident and/or problem records and or reports for job abnormalities using the Incident Management or Problem Management Tracking System as appropriate, as described in this Exhibit 2.2.
Production Control and Scheduling. This Section details the obligations and responsibilities of the Parties regarding production control and scheduling for all applicable environments. Except where a responsibility is identified as a “P responsibility for CoreLogic in the matrix below, Supplier shall be responsible for the following activities associated with production control and scheduling: