Resolving issues Sample Clauses
Resolving issues a) Where another clause in the Agreement expressly provides for the resolution of a particular dispute the provision in that clause shall prevail over this clause.
b) In all other cases of disputes arising over the application of the Agreement, matters pertaining to the employment relationship and/or the NES, this clause shall apply. Step 1: Any dispute will, in the first instance, be discussed between the Employee(s) concerned and the immediate team leader / supervisor involved. The team leader / supervisor must make a genuine attempt to resolve the matter speedily. Step
Resolving issues. The Associations strongly encourages any employee who believes they have been bullied discrimination harassment or sexual harassment to take appropriate action (see Employee Grievance Resolution procedure. Please do not suffer in silence. Choose the action you feel most comfortable with. Employees have the option to address the matter themselves, and discussing it with the perpetrator of the discrimination. Employees also have the option to seek assistance from the Office Manager, President or Editor-in-Chief for advice, support or action on their behalf. Employees who make a complaint of bullying, discrimination, harassment or sexual harassment will not suffer any victimisation by the Associations for making the complaint. This also applies to employees who agree to be a witness in a complaint or have a complaint made against them.
Resolving issues. (a) If you believe there has been an error in debiting your account, please contact us as soon as possible so that we can resolve your query quickly, by using the contact details on our invoice to you or the following contact details:
(i) email us at: ▇▇▇▇.▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇.▇▇▇; or
(ii) write to us at: Air Liquide, ▇▇ ▇▇▇ ▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇▇▇ ▇▇▇▇ ;
(i) alternatively, you may also direct your query to your financial institution.
(b) If our investigations show that your account has been incorrectly debited, we will arrange for your financial institution to adjust your account accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
(c) If our investigations show that your account has not been incorrectly debited, we will respond to your query by providing you with reasons and copies of any evidence for this finding.
(d) If we cannot resolve the matter, you can still refer it to your financial institution, which will obtain details from you of the disputed transaction and may lodge a claim on your behalf.
(e) If your dispute relates to a payment already made, you may not have access to those funds during the resolution of dispute.
Resolving issues. Both parties must notify the other as soon as possible of any issues regarding an Activity, and use reasonable endeavours to resolve such issues. If such issues cannot be resolved, you may, acting reasonably, do one or both of the following: pause the Student’s participation in some or all of the Activities; and direct the Student to leave your premises, until the issue is resolved. Taking one or more of these actions does not terminate the Activity or this Agreement. You must immediately notify us in writing if any of the above actions have been taken, including reasons for doing so. We may withdraw the Student from an Activity at any time, where we consider it necessary or appropriate (for example, health and safety concerns). You acknowledge that privacy laws prevent us from disclosing the Student’s health or personal information (including the results of any police check), to you without the Student’s written consent. We may change details of the Activity, including to comply with WIL Course assessment requirements, or in response to events or circumstances beyond our control. Where changes are necessary, we will notify you as soon as possible to discuss alternatives, which may include a refund or different use of any Financial Contribution which you have paid to RMIT. We will maintain the following insurance policies in relation to the Activities: damage to property or personal injury caused or contributed to by our staff or Students; workers compensation for our staff that attend your premises; professional indemnity for our staff and Students; and Host Employer’s Liability which provides cover for any increase in your workers’ compensation premium because of a claim for workers’ compensation by the Student for an injury during an Activity for which the Student is not paid. Where Activities take place at: your premises in Australia, you must maintain public liability insurance which provides a limit of liability of at least $10 million for any one claim, unless otherwise agreed by us in writing; or outside Australia, you must maintain appropriate insurance commensurate with standard business practice for its jurisdiction regarding injuries or death of workers, employees and the public. If a Student undertakes the Activity in Australia and is deemed a “worker” under applicable workers compensation laws, you must take out and maintain workers compensation insurance as required by law. This requirement does not apply to Vocational Education Students as ...
Resolving issues. The Associations strongly encourages any employee who believes they have been bullied to take appropriate action (see Employee Grievance Resolution procedure. Please do not suffer in silence. Choose the action you feel most comfortable with. Employees have the option to address the matter themselves, and discussing it with the perpetrator(s). Employees also have the option to seek assistance from the Office Manager, President or Editor-in-Chief for advice, support or action on their behalf. Employees who make a complaint of bullying, discrimination, harassment or sexual harassment will not suffer any victimisation by the Associations for making the complaint. This also applies to employees who agree to be a witness in a complaint or have a complaint made against them.
Resolving issues a. Fremantle Ports and employees are committed to resolving issues in a cooperative and consultative manner, which will ensure resolution of matters while maintaining services to our customers. The procedures specified below will be followed to resolve issues without interrupting services to customers; since meeting customer requirements on time is of major importance to Fremantle Ports operations.
b. Wherever possible informal means will be utilised to resolve any problems or disagreements.
c. Where in any case a problem or disagreement cannot be resolved by direct consultation between the parties involved, it is to be processed according to the following procedures:
Resolving issues. 6.1 In the event of repeated failure to meet the target service levels, a suitable figure within the National Park Authority will meet with a representative of the Council and an action plan will be agreed upon to ensure targets come back on track.
6.2 If the matter is not resolved, or if there are more serious concerns about the quality of service, the National Park Authority should ask for a special service review meeting with the individual responsible for the delivery of the planning services.
Resolving issues. 10.18.1. Any complaints, problems or issues specific to the information provided under this MoU, or apparent breaches of its terms, will be discussed by the SG and DWP SPoCs, who will agree a course of action in line with the agreed escalation process as previously outlined at Section 4 and 5 of this MoU.
Resolving issues. Any complaints, problems, issues etc. that are specific to the information exchanges covered by this MoU should immediately be referred to the contacts named in section 10. If these can not be resolved they should be reported, in writing to: For HMRC For DWP Name Job Title Data Exchange Champion Infrastructure Co-ordinator Team S&ID Infrastructure Team GSI email Telephone
Resolving issues. (a) Both parties must notify the other as soon as possible of any issues regarding an Activity, and use reasonable endeavours to resolve such issues. If such issues cannot be resolved, you may, acting reasonably, do one or both of the following:
(i) pause the Student’s participation in some or all of the Activities; and
(ii) direct the Student to leave your premises, until the issue is resolved. Taking one or more of these actions does not terminate the Activity or this Agreement. You must immediately notify us in writing if any of the above actions have been taken, including reasons for doing so.
(b) We may withdraw the Student from an Activity at any time, where we consider it necessary or appropriate (for example, health and safety concerns).
(c) You acknowledge that privacy laws prevent us from disclosing the Student’s health or personal information (including the results of any police check), to you without the Student’s written consent.
(d) We may change details of the Activity, including to comply with WIL Course assessment requirements, or in response to events or circumstances beyond our control. Where changes are necessary, we will notify you as soon as possible to discuss alternatives, which may include a refund or different use of any Financial Contribution which you have paid to RMIT.