Services Overview Clause Samples

Services Overview. CenturyLink, through Airbus, will provide Managed Hosted VESTA Services to the CUSTOMER for the solution which combines Airbus’s Managed Hosted VESTA Services (also referred to as “Managed Hosted VESTA”) with Airbus routers and network monitoring services; in conjunction with CenturyLink’s transport services to provide an end-to-end 9-1-1 emergency call handling solution (“Managed Hosted VESTA Solution”) for CUSTOMER. 2.1. Managed Hosted VESTA Hosted Call Handling

Services Overview. (a) TCS shall perform all Services in such a way that all Resources are utilized to a high degree of efficiency without compromising the timely completion of such activities or implicated Service Levels. The Services described in this Schedule A are not intended to be an all-inclusive description of the tasks that TCS will perform as part of the Services but a representative sampling of the areas the Parties reasonably expect the Services to cover. Additional Services and Service areas may be added to the Agreement during the Term, in which case the Parties shall mutually agree upon which Rates shall apply to such Services. In no event shall any Services performed under the Agreement be subject to time and materials Rates other than those provided in Section 2 of Schedule C (Charges). (b) If any services, functions or responsibilities not specifically described in this Schedule A are either (i) an inherent, necessary or customary part of the Services or (ii) are required or appropriate for the performance and provision of the Services described in this Schedule A, then they will be deemed to be within the scope of the Services as if specified in this Schedule A and not be subject to any fees, expenses or reimbursements except as specified in Schedule C. TCS’ general responsibilities with respect to the Services include the following: (i) Providing Nielsen with reports on a monthly basis (or as frequently as requested by Nielsen) tracking the progress of TCS’ performance of all currently active SOWs as provided in Section 5.7 of the Agreement. In addition, TCS shall provide timely responses to ▇▇▇▇▇▇▇’▇ requests for information and reports necessary to provide updates to business units and provide Nielsen with a soft copy database extract from the database that tracks progress of TCS’ performance of the Services. (ii) Performing the Services in accordance with ▇▇▇▇▇▇▇’▇ strategies, best practices, principles, and standards relating to Operations, technical, data and applications architectures and designs as communicated to TCS. TCS shall contribute to the ongoing development and improvement of such strategies, principles and standards. (iii) Acting as a resource with respect to knowledge and information regarding the Services, as required by Nielsen authorized personnel, entities and Users. This shall include providing information and consulting support with respect to system functionality, providing assistance with interface file testing, designing appropr...

Services Overview. 3.1 The Supplier will design and develop the Custom Software and integrate the Custom Software with the Standard Software, the Third Party Works and the Customer Works, in accordance with the terms of this Agreement. 3.2 The Supplier may sub-contract, part but not 100%, the provision of any of the Services without obtaining the consent of the Customer. 3.3 The Supplier may suspend the provision of any Services if any amounts due to be paid by the Customer to the Supplier under this Agreement are overdue by more than 30 days.

Services Overview. Elavon shall, in its sole reasonable discretion: i) Implement the Program within Elavon’s chargeback managed services operations team; ii) Equip the Program with team members and technology optimally positioned to support Client’s industry sector and unique requirements; iii) Deliver the Program in a manner that improves re-presentment success rates and reduces chargeback-related losses; iv) Provide Client’s management team with reporting and analysis that supports financial and managerial control, reconciliation and performance measurement objectives as communicated to Elavon; v) Optimize the Program over time with additional technology; automation and chargeback type support as appropriate. Parties may extend or enhance program services from time-to-time by mutual agreement; vi) Establish ARC Debit Memo Servicing Program within Elavon’s chargeback managed service operations team.

Services Overview. Revolut works with various Revolut affiliates, Payment Method Providers and Payment Method Acquirers to provide you with access to the Payment Methods and Services. Your use of a Payment Method is subject to separate terms applicable to the Payment Method and it shall be a condition of this Agreement that you comply with such terms when using the Services. See Part 3.5 and Part 3.6 below for more detail.

Services Overview. Cofense shall build and execute simulated phishing scenario campaigns (“Scenario(s)”) through Cofense PhishMe as directed by Customer. Cofense shall further conduct analysis of the results of such Scenarios, facilitate Customer meetings, and provide reports to Customer related to the Services.

Services Overview. This E xhibit 2.7.3 - Managed Application Services – Rate Card Resources sets forth the roles and responsibilities of the Parties for the Services provided under the Agreement. DIR is seeking a Service Provider to deliver the following types of services: 1. Rate Card Resources  A mechanism to provision technical workers to supplement a customer’s responsibilities related to application management. It is also commonly referred to as “buying resources.” The type and scope of work will be determined by the STC Customer and agreed between the Service Provider and STC Customer. The STC Customer will provide timely feedback on the rate card resource performance. The Service Provider is responsible to replace the resource as requested.

Services Overview. 2.1 Lexmark will provide Output Devices, Consumables, and Services as defined herein and in accordance with the Agreement and this SOW to Customer. The Services to be provided by Lexmark include the following:‌ a) Governance

Services Overview. Network support Services are the services and activities, as detailed in the following Data Network Services SOW, required to provide and support Symetra data network environment as described in Section 2.0 below. ACS responsibilities include, but are not limited to, the provisioning, management, administration and troubleshooting of the following data network Services: n Wide-area Network (WAN) n Local-area Network (LAN) n Virtual Private Network (VPN) n Network Security As depicted in Figure 1 below, in addition to the Service described in this Data Network Services SOW, ACS is responsible for providing the Services described in Schedule 2A – Cross Functional Services SOW. Figure 1 depicts the relationship between the Cross Functional Services SOW, and all SOWs within the scope of the Agreement.