Acceptable Performance Sample Clauses
The Acceptable Performance clause defines the minimum standards or criteria that a party's work, services, or products must meet under a contract. Typically, it outlines specific benchmarks, quality levels, or performance metrics that must be achieved, such as response times, defect rates, or compliance with industry standards. This clause ensures that deliverables are fit for their intended purpose and provides a clear basis for evaluating whether contractual obligations have been satisfactorily fulfilled, thereby reducing disputes over quality and performance expectations.
Acceptable Performance. An employee's accomplishment of assigned work at a level of performance above "unacceptable" in the critical elements(s) at issue.
Acceptable Performance. Performance shall be documented using approval of the plans, field work, and reports. Subsequent approval is further documented by approval and payment of the associated performance milestones. Payments shall be completed by approval of the invoice by the USACE PM and submitted to the COR for payment. The Government shall document positive performance. Any report may become a part of the supporting documentation for any contractual action. The Government uses CPARS.
Acceptable Performance. The Government shall document positive performance. All positive performance should be documented by an email to the COR describing the outstanding performance and why it is of value to the Government. This information shall become a part of the supporting documentation for the Contractor Performance Assessment Reporting System (CPARS) and the QASP
Acceptable Performance a. The Contractor will report progress in developing and delivering Deliverables according to the approved Deliverables Schedule in the Status Reports: Operations Summary; Performance Summary; Enhancements Summary and Change Control Summary. The Contractor must provide a Monthly Status Report within five (5) State work days after the end of each calendar month.
b. The Contractor must deliver to DMS all Deliverables required in Optum Proposal Attachment G1 in final form on the dates specified in Attachment 4. DMS shall review and provide final acceptance in written form of all Deliverables. Deliverables determined in advance of start-date not subject to the standard reviews and rework cycle times by DMS and the Contractor due to volume, size, or complexity in subject matter or development)
c. The Contractor must submit a Corrective Action Plan (CAP) to DMS within twenty- four (24) business hours from the time a Severity 2 defect is identified. All Defects identified within the Production Environment must have a CAP produced by the Contractor.
d. The Contractor must submit a completed Defect Analysis within four (4) hours from receipt of a Severity Level 1 Notice for any Defect in the DMS Production Environment that DMS deems to be Severity Level 1.
e. The Contractor must evaluate for reasonableness and complexity all DMS- requested Change Order due dates within three (3) State work days of receipt of the Change Order. Contractor’s response exceeds the defined time frame. The Contractor must complete the approved Change Order by the mutually agreed upon Effective Date 100% of the time.
f. DMS and the Contractor will conduct regularly scheduled Score Card performance reviews.
g. If the DMS Score Card reflects the Contractor’s performance to be below the defined metrics or thresholds and not otherwise addressed in the contract provisions, the Contractor must submit to DMS a Score Card Corrective Action Plan (SCCAP) within five (5) State work days. DMS will review the CAP within five (5) State work days, and, upon request by DMS, the Contractor must modify the CAP within five (5) State work days. commitment date specified in the SCCAP that the deficiency is not corrected to the satisfaction of DMS.
h. The Contractor must provide to DMS an electronic copy of all approved Documentation on a Contractor web site or a State designated electronic repository within ten (10) State work days after DMS approval of the initial Product or Product Changes.
i. The Contractor...
Acceptable Performance. The Government shall document positive performance. A Performance Assessment Report (PAR) template is attached (Appendix 2). Any report may become part of the supporting documentation for fixed price payments, award/incentive fee payments, Contractor Performance Assessment Reporting System (CPARS) entries, or other actions. Government acceptance of services permits the contractor to invoice for the service fee.
Acceptable Performance a. The Contractor must meet the following critical implementation dates. The complete project phase timeline is defined in Attachment 4. The Contractor must integrate the DSS solution with the legacy MMIS twelve
Acceptable Performance a. The Contractor must provide the documented statements of the Data Center’s ability to provide the following capabilities and assurances: SSAE 16 Type II Audits (Statement on Standards for Attestation Engagements) Information Technology Infrastructure Library (ITILv3) Best Practice Standards Service Level Agreements (SLAs)
b. The DDI Project Office must be operational sixty (60) calendar days after the Contract Execution Date and remain open until six (6) weeks after the System Implementation Date (Stage 1), according to the project milestone schedule.
c. The DDI Project Administrative Office hours must be from 7:30 a.m. to 5:00 p.m. Central time.
d. The Operations Facility must reside within the continental United States, Alaska, or Hawaii.
e. The Contractor must provide all remote facility infrastructure and communications and collaboration products and services needed to interoperate with DMS’ infrastructure during the contract period.
f. The Contractor must notify DMS of all remote site infrastructure downtime. Planned downtime will be provided in writing to DMS five (5) State work days in advance. Unplanned downtime will be provided in writing to DMS no later than thirty (30) minutes after the event occurs at the Contractor’s remote facility.
Acceptable Performance. Acceptable performance is the achievement of the outcomes and behaviours UTS expects of Staff Members that is, completing work to an acceptable standard with appropriate behaviours, compliance with applicable law, and UTS policies and procedures.
Acceptable Performance a. The DDI Key Personnel shall configure and install the Contractor’s DSS solution and ensure that the solution is fully capable of supporting operations.
b. The Contractor must identify candidates to fill any Key Personnel positions within Operations at least ninety (90) days prior to commencement of operations (approximately the Contract Award Date plus nine (9) months).
c. The Operations Key Personnel shall use the DSS solution provided through the DDI period to execute the day-to-day business activities required of their contract.
d. The Contractor must maintain Key Personnel positions at all times for the following contract periods: DDI o Project/Account Manager o DDI Manager o Technical Solution Manager o Business Solution Manager o Testing Manager o Documentation/Training Manager o Interface/Data Manager Operations o Project /Account Manager o Documentation/Training Manager
e. Positions that are designated as Key Personnel shall not remain vacant for more than thirty (30) calendar days. A temporary replacement acceptable to DMS must be named within five (5) calendar days of the date the Key Personnel position becomes vacant. A permanent replacement must be named within sixty (60) calendar days of the date the position becomes vacant. Key Personnel positions shall not be filled with employees who are acting in a temporary capacity and also maintain responsibilities for another position for more than sixty (60) calendar days after the vacancy. No position may be filled with a temporary appointee for more than sixty (60) calendar days in any one (1)year period. This requirement does not relate to annual leave taken by Key Personnel. continuing until filled by a temporary employee acceptable to DMS or sixty (60) calendar days after the date the temporary employee assumes the position and ending with the first date the position is filled with a permanent employee that has been approved by DMS. .
f. The Contractor’s Key Personnel must be available 8:00 a.m. to 6:00 p.m. Central time every State business day, with the exclusion of State-observed holidays and State- observed inclement weather closings during the Contractor’s contract period (or as agreed upon with DMS in advance for Key Personnel schedule changes or commitments).
Acceptable Performance. JEA expects the Company's performance to be at a minimum Acceptable.