Availability and Response Sample Clauses

The Availability and Response clause defines the obligations of a party, typically a service provider, to be accessible and to respond within specified timeframes. In practice, this clause may require the provider to maintain certain hours of operation, ensure systems are up and running, and respond to client inquiries or incidents within agreed-upon periods, such as responding to support tickets within 24 hours. Its core function is to set clear expectations for communication and service reliability, thereby minimizing misunderstandings and ensuring prompt attention to issues.
Availability and Response. The Department agrees that all Departmental, Divisional, or Bureau orders, directives, policies, and procedures (hereto referred to as directives) that have been reduced to writing, shall be available to every employee at each facility. The Association shall be provided all departmental orders, directives, policies and procedures upon request. The Association President may request a meeting to discuss and may make either written or verbal comments on the changes and/or propose changes. When a meeting is requested, the Department agrees to not implement proposed changes that are non-emergency related until the meeting has occurred.
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Availability and Response. (a) Service Availability per Monthly Billing Period. Availability is defined as the relative amount of time a Circuit is usable during a monthly billing period. A Circuit is considered unavailable when there is a complete loss of use. Syringa Networks' Service availability objectives are 99.999% for Protected Service and 99.99% for Unprotected Service.
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Availability and Response. The Contractor will ensure requests for service will be responded to promptly and with the appropriate equipment, at the requested location, within twenty (20) minutes from the time the call was placed in no less than 95% of all such calls. If the Contractor is unable to respond within the twenty (20) minutes from the time they are contacted, the police dispatcher shall be immediately notified by the Contractor. It is expected that response times will be less when personnel are on duty. Priority shall be given to police requests for tows. The vendor shall maintain two-way radio communication with a base located at the point where calls for service are received, not to include citizens band radio.
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Availability and Response. The contract requires that the Bidder have in place, and maintain for the duration of the Contract, a full-service office within a fifty (50) mile radius of the Authority’s office located at ▇▇▇▇ ▇▇▇▇▇▇▇ ▇▇, Warrenton, VA 20187. The Bidder must be available to receive a Work Order when issued by the Authority. The Bidder must be on an on-call emergency status, three hundred and sixty-five (365) days a year, twenty-four (24) hours per day. The Bidder shall start a regular Work Order within five (5) days of receipt and shall respond to an emergency Work Order within two (2) hours of notification. Regular Work Orders shall be negotiated between the Bidder and the Authority prior to their issuance and shall specify the materials limits, labor limits and completion time of the project for which the Work Order is being issued.
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Availability and Response. The contract requires that the Contractor have in place, and maintain for the duration of the Contract, a full-service office within a fifty (50) mile radius of the Authority’s office located at ▇▇▇▇ ▇▇▇▇▇▇▇ ▇▇, Warrenton, VA 20187. The Contractor must be available to receive a Work Order when issued by the Authority. The Contractor must be on an on-call emergency status, three hundred and sixty-five (365) days a year, twenty-four (24) hours per day.
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Availability and Response. The contract requires that the Bidder be available to receive a Purchase Order when issued by the Authority during regular working hours of the Authority. The Contractor must be on call and available during regular working hours of the Authority to confirm receipt of the Purchase Order notification. The Bidder must be on the job site and prepared to begin asphalt services within five (5) working days of the Purchase Order notification.
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Availability and Response. The Department agrees that all Departmental, Divisional, or Bureau orders, directives, policies, and procedures (hereto referred to as directives) that have been reduced to writing, shall be available to every employee at each facility. The Association shall be provided all departmental orders, directives, policies and procedures. Upon implementation, copies of newly established directives, or amendments to them, will be announced by a supervisor during daily or weekly briefings or posted or maintained in a briefing book in the work area for a minimum of 30 days for each affected employee to review. The Association President may make either written or verbal comments on the changes and/or propose changes.
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Availability and Response. The Department agrees that all Departmental, Divisional, or Bureau orders, directives, policies, and procedures (hereto referred to as directives) that have been reduced to writing, shall be available to every employee at each facility. It is agreed and understood that some Department rules, regulations, policies, or procedures may have the effect of significantly modifying the employees’ present working condition. As such, the Department will make reasonable efforts to ensure the Association is included in the policy review process. The Association shall be provided all departmental orders, directives, policies and procedures upon request. The Association President may request a meeting to discuss and may make either written or verbal comments on the changes and/or propose changes. When a meeting is requested, the Department agrees to not implement proposed changes that are non-emergency related until the meeting has occurred.
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Related to Availability and Response

  • Timely and Sustained Response Interconnection Customer shall ensure that the Small Generating Facility’s real power response to sustained frequency deviations outside of the deadband setting is automatically provided and shall begin immediately after frequency deviates outside of the deadband, and to the extent the Small Generating Facility has operating capability in the direction needed to correct the frequency deviation. Interconnection Customer shall not block or otherwise inhibit the ability of the governor or equivalent controls to respond and shall ensure that the response is not inhibited, except under certain operational constraints including, but not limited to, ambient temperature limitations, physical energy limitations, outages of mechanical equipment, or regulatory requirements. The Small Generating Facility shall sustain the real power response at least until system frequency returns to a value within the deadband setting of the governor or equivalent controls. An Applicable Reliability Standard with equivalent or more stringent requirements shall supersede the above requirements.

  • Certification of Compliance with the Energy Policy and Conservation Act When appropriate and to the extent consistent with the law, Vendor certifies that it will comply with the Energy Policy and Conservation Act (42 U.S.C. 6321 et seq; 49 C.F.R. Part 18) and any mandatory standards and policies relating to energy efficiency which are contained in applicable state energy conservation plans issued in compliance with the Act. Does Vendor agree? Yes

  • ENERGY POLICY AND CONSERVATION ACT COMPLIANCE To the extent applicable, Supplier must comply with the mandatory standards and policies relating to energy efficiency which are contained in the state energy conservation plan issued in compliance with the Energy Policy and Conservation Act.

  • Enterprise Information Management Standards Performing Agency shall conform to HHS standards for data management as described by the policies of the HHS Chief Data and Analytics Officer. These include, but are not limited to, standards for documentation and communication of data models, metadata, and other data definition methods that are required by HHS for ongoing data governance, strategic portfolio analysis, interoperability planning, and valuation of HHS System data assets.

  • Contractor Responsibility and Debarment The following requirements set forth in the County’s Non-Responsibility and Debarment Ordinance (Title 2, Chapter 2.202 of the County Code) are effective for this Agreement, except to the extent applicable State and/or federal laws are inconsistent with the terms of the Ordinance. A. A responsible Contractor is a Contractor who has demonstrated the attribute of trustworthiness, as well as quality, fitness, capacity and experience to satisfactorily perform the contract. It is the County’s policy to conduct business only with responsible contractors. B. The Contractor is hereby notified that, in accordance with Chapter 2.202 of the County Code, if the County acquires information concerning the performance of the Contractor on this or other Agreements which indicates that the Contractor is not responsible, the County may, in addition to other remedies provided in the Agreement, debar the Contractor from bidding or proposing on, or being awarded, and/or performing work on County Agreements for a specified period of time, which generally will not exceed five years but may exceed five years or be permanent if warranted by the circumstances, and terminate any or all existing Agreements the Contractor may have with the County. C. The County may debar a Contractor if the Board of Supervisors finds, in its discretion, that the Contractor has done any of the following: (1) violated a term of an Agreement with the County or a nonprofit corporation created by the County; (2) committed an act or omission which negatively reflects on the Contractor’s quality, fitness or capacity to perform a contract with the County, any other public entity, or a nonprofit corporation created by the County, or engaged in a pattern or practice which negatively reflects on same; (3) committed an act or offense which indicates a lack of business integrity or business honesty, or (4) made or submitted a false claim against the County or any other public entity. D. If there is evidence that the Contractor may be subject to debarment, the Department will notify the Contractor in writing of the evidence which is the basis for the proposed debarment and will advise the Contractor of the scheduled date for a debarment hearing before the Contractor Hearing Board. E. The Contractor Hearing Board will conduct a hearing where evidence on the proposed debarment is presented. The Contractor and/or the Contractor’s representative shall be given an opportunity to submit evidence at that hearing. After the hearing, the Contractor Hearing Board shall prepare a tentative proposed decision, which shall contain a recommendation regarding whether the contractor should be debarred, and, if so, the appropriate length of time of the debarment. The Contractor and the Department shall be provided an opportunity to object to the tentative proposed decision prior to its presentation to the Board of Supervisors. F. After consideration of any objections, or if no objections are submitted, a record of the hearing, the proposed decision and any other recommendation of the Contractor Hearing Board shall be presented to the Board of Supervisors. The Board of Supervisors shall have the right to modify, deny or adopt the proposed decision and recommendation of the Hearing Board. G. If a Contractor has been debarred for a period longer than five (5) years, that Contractor may, after the debarment has been in effect for at least five (5) years, submit a written request for review of the debarment determination to reduce the period of debarment or terminate the debarment. The County may, in its discretion, reduce the period of debarment or terminate the debarment if it finds that the Contractor has adequately demonstrated one or more of the following: (1) elimination of the grounds for which the debarment was imposed; (2) a bona fide change in ownership or management; (3) material evidence discovered after debarment was imposed; or (4) any other reason that is in the best interests of the County. H. The Contractor Hearing Board will consider a request for review of a debarment determination only where (1) the Contractor has been debarred for a period longer than five (5) years; (2) the debarment has been in effect for at least five (5) years; and (3) the request is in writing, states one or more of the grounds for reduction of the debarment period or termination of the debarment, and includes supporting documentation. Upon receiving an appropriate request, the Contractor Hearing Board will provide notice of the hearing on the request. At the hearing, the Contractor Hearing Board shall conduct a hearing where evidence on the proposed reduction of debarment period or termination of debarment is presented. This hearing shall be conducted and the request for review decided by the Contractor Hearing Board pursuant to the same procedures as for a debarment hearing. I. The Contractor Hearing Board’s proposed decision shall contain a recommendation on the request to reduce the period of debarment or terminate the debarment. The Contractor Hearing Board shall present its proposed decision and recommendation to the Board of Supervisors. The Board of Supervisors shall have the right to modify, deny, or adopt the proposed decision and recommendation of the Contractor Hearing Board. J. These terms shall also apply to subcontractors of County Contractors.