Minimum Service Levels Clause Samples

Minimum Service Levels. In consideration of the capital expenditures that will be incurred by Encoding in connection with this Agreement, which are described in Section 7.1. below, Valley [*] that Encoding will receive revenues from the Sampling Service of at least [*] during each three month period (an "Installment Period") during the first twelve (12) months after the Sampling Service becomes operational (the "Guaranteed Period") for a total guaranteed payment of at least [*]. If Encoding does not receive revenues from the Sampling Service of at least [*] during each Installment Period during the Guaranteed Period, Valley will make a payment to Encoding (each, a "Guaranteed Payment") within thirty (30) Days of the conclusion of applicable Installment Period equal to the difference between [*] and the amount of revenues actually received by Encoding from the Sampling Service during the applicable Installment Period (the "Sampling Service Revenue"); provided, however, that Encoding will not be entitled to receive the Guaranteed Payment if (a) the Sampling Service is not operational on or before [*] if Valley has provided the Priority CDs (as defined below) within 30 days of the Effective Date,or [*], which is incorporated herein by this reference; provided, further, that Valley shall not be obligated to make a Guaranteed Payment for a particular Installment Period if Encoding has received an average of [*] from Guaranteed Payments and Sampling Service Revenue and all Guaranteed Payments for the Installment Period in question and each preceding Installment Period. For purposes of this Section 6, the Sampling Service will become "operational" when Encoding has created Song Files and Song Clips for the [*] Loaned CDs designated as "Priority CDs" within 30 days of the Effective Date. For the purposes of this Section 6, all references to "revenue" shall be revenue calculated in accordance with U.S. GAAP.

Minimum Service Levels. 21 1. The Parties to this agreement agree to minimum service levels as follows, provided 22 revenues are maintained at the 2003-2004 2017-18 fiscal year level: 23 a. For Parties of less than 6,500 10,000 in population, base library service shall 24 be 40 hours per week and for Parties of over 6,500 10,000 in population, base library service shall 25 be 60 hours per week. The County has agreed to contribute $275,000 in General Fund monies to 1 support Library operations in 2003-2004. Starting in fiscal year 2004-05, the County may reduce 2 this contribution at its discretion. However, such support shall not be reduced by more than 3 $91,667 per year; provided that, if the County elects to forgo some or all of the reduction allowed 4 in a given year, the County may add the reduction it elected to forgo to any reduction allowed in a 5 subsequent year. 6 b. Unincorporated area residents are currently served at libraries located in and 7 maintained by City members cities and operated by the Library JPA; or by a City itself. Since the 8 County does not have a discrete library branch it has been the practice of the Governing Board to 9 allocate Library property tax monies collected in the unincorporated areas to fund long-term 10 service access agreements with Redwood City and ▇▇▇▇ City and to insure minimum service levels 11 at all San Mateo County Library branches. All Parties to this Library JPA recognize that the 12 discretion the Governing Board has with respect to the unincorporated area tax revenues is crucial 13 to the continued functioning of the Library Services and the provision of minimum services to all 14 members. 15 c. The County may from time to time request that the level of service to a 16 particular unincorporated area be examined to insure adequate and comparable service. When 17 such a request is made, Library staff or an independent library consultant working with the Library 18 staff, shall prepare a report, with input from community representatives and other stakeholders 19 identified by the County, objectively comparing service levels on a system wide basis in 20 comparable city areas with that provided to the subject unincorporated areas. The analysis shall 21 take into consideration such factors as community needs, hours of service, collection materials 22 and accessibility, as well as relative population density. To the extent that the unincorporated 23 service level is demonstrably less than that provided to similar incorporated areas...

Minimum Service Levels. (a) Seller agrees to maintain during the term of this Agreement on a total basis for all Exclusive Restaurants serviced by Seller, each of the following monthly service levels: (i) The actual number of Perfect Orders (defined below) of the Covered Products which are delivered to the Exclusive Restaurants during each month as a percentage of the total number of deliveries of the Covered Products ordered shall not be less than 85 percent; and (ii) The number of deliveries of the Covered Products during any month which are on time (within one hour before or after the scheduled delivery time as described in Section 5(b) above) shall not be less than 80 percent. The above service levels shall be measured on a total basis for all distribution centers of Seller together (not separately for each individual distribution center). Key deliveries will be factored into the measurement of on time deliveries described in (ii) above. If Seller fails to achieve either of such service levels during any three months of any calendar year during the term of this Agreement (commencing in 1999), this failure shall constitute a material breach of this Agreement entitling the Buyer to terminate this Agreement upon notice to Seller as described in Section 10 below. Seller will provide Buyer with monthly service level reports using data collected from each Exclusive Restaurant in a systematic manner (including the store manager or regional manager signoff on delivery documentation) that is a data input in an electronically produced service level report. (b) Seller agrees to maintain during the term of this Agreement, for the Exclusive Restaurants serviced by each distribution center of Seller, the following monthly service level: The actual number of Perfect Orders of the Exclusive Restaurant Products which are delivered to the Exclusive Restaurants from that distribution center during each month as a percentage of the total number of deliveries of the Exclusive Restaurant Products ordered shall not be less than 75 percent. The above service level shall be measured separately for each distribution center of Seller which delivers to the Exclusive Restaurants. If Seller fails to achieve the above service level during any three months of any calendar year during the term of this Agreement (commencing in 1999), the Buyer shall have the right upon notice to Seller given at any time during the ninety (90) day period after the end of the third month in which it has failed to meet such serv...

Minimum Service Levels. The minimum service levels for the Dedicated Server product are as follows: PAETEC will provide 99.99% uptime for hardware and PAETEC managed software for the Dedicated Hosted Server product.

Minimum Service Levels. In the event that CAL is unable to reach and adhere to the minimum service levels pursuant to the provisions of the Services Agreement when performing the Services, RWS reserves the rights to charge CAL One United States Dollar (US$1.00), equivalent to approximately HK$7.75, for each abandoned call or wrong booking in excess of the agreed percentage capped at the service fee payable for that day. Alternatively, the Services Agreement may be terminated by the non defaulting party with immediate effect by notice in writing to the defaulting party if the defaulting party commits a material breach of any of the terms pursuant to the Services Agreement and does not remedy such breach within thirty (30) days after notice is given. A persistent breach by CAL of the applicable minimum service levels for more than thirty (30) days over any twelve (12) month period within the term of the Services Agreement, shall entitle RWS to terminate the Services Agreement. The Board proposes that the annual maximum service fee for the provision of the Services by CAL to RWS under the Services Agreement during the relevant period / financial year shall not exceed the annual caps set out below: US$4 million US$4 million The cap amounts are determined primarily by reference to: (a) the service fee per agent seat per hour in respect of the Services to be provided by CAL to RWS based on arm’s length negotiations between CAL and RWS and is comparable to the prevailing market rate and practice; (b) the estimated annual demand of the Services from the Singapore IR in the relevant years; (c) the potential growth of call volume for RWS and (d) the potential increase in the consumer price index of Philippines during the tenure of the Services Agreement.

Minimum Service Levels. The minimum service levels for the Data Backup and Recovery Service are as follows: (a) Data Recovery. PAETEC will provide 100% recovery guarantee of Successfully Backed Up Data. (b) Data Restoration Initiation for Online data: Customers will be able to restore online data through the PAETEC client software running on their server. An online data restore will begin within 30 minutes from the point that the online data is requested.

Minimum Service Levels. 2 1. The Parties to this agreement agree to minimum service levels as follows, 3 provided revenues are maintained at the 2017-18 fiscal year level: 4 a. For Parties of less than 6,500 in population, base library service shall 5 be 40 hours per week and for Parties of over 6,500 in population, base library service shall be 60 6 hours per week. 7 b. Unincorporated area residents are currently served at libraries 8 located in and maintained by member cities and operated by the Library JPA; or by a City itself.

Minimum Service Levels. Subject to Item 2.2 of this Section 8.1, each Minimum Service Level shall be reset to [*].

Minimum Service Levels. The Contractor will provide the services identified for each benchmark in order to receive payment.