SERVICE REQUIRMENTS Clause Samples

SERVICE REQUIRMENTS. 4.1 The Contracting QP shall place one (1) Order for each Residential Per-End-User Connection. For example, if the Contractor wishes to take up two (2) Residential Per- End-User Connections, the Contracting QP shall submit two (2) separate Orders. 4.2 When placing an Order for a Residential Per-End-User Connection, the Contracting QP shall be required to: (a) Choose one Service Port type which is either Fast Ethernet (“FE Service Port”) or Gigabit Ethernet (“GE Service Port”). In the same Order, the Contracting QP may choose up to two additional Service Ports to be aggregated to the same Residential Per-End-User Connection provided that all the Service Ports are of the same type. For FE Service Port(s), each Residential Per-End-User Connection will have a PIR of 100Mbps Downlink and 50Mbps Uplink. For GE Service Port(s), each Residential Per-End-User Connection will have a PIR of 1Gbps Downlink and 500Mbps Uplink. (b) Choose any of the following Network Layers: (i) Option1: Layer 2 VLAN (IEEE 802.1q and IEEE Q-in-Q). Where there is more than one Service Port sharing the same Residential Per-End- User Connection, each Service Port shall have unique VLAN(s); (ii) Option 2: Layer 3 IPv4; (iii) Option 3: Layer 3 IPv6, provided that the availability of Option 2 and Option 3 above are subject to the Contracting QP having taken up and completed the L3 Virtual Routing Domain Setup Service, which is an Ancillary Mandated Service provided by Nucleus Connect. (c) Subscribe to at least one Class of Service for such Residential Per-End-User Connection and indicate the total CIR it wishes to purchase in blocks of 5Mbps Downlink and/or 5Mbps Uplink, provided that: (i) the combined aggregate CIR for all subscribed Classes of Service shall be no more than 100Mbps Downlink and/or 50Mbps Uplink for FE Service Port; (ii) the combined aggregate CIR for all subscribed Classes of Service shall be no more than 300Mbps Downlink and/or 150Mbps Uplink for GE Service Port; and (iii) such Residential Per-End-User Connection shall have at least one (1) Class of Service with: (I) a minimum CIR of 25Mbps Downlink, in the case where the Service Port(s) are FE Service Port(s); or (II) a minimum CIR of 250Mbps Downlink and 10Mbps Uplink, in the case where the Service Port(s) are GE Service Port(s). The Contracting QP may subsequently from time to time, increase or decrease the CIR of each Class of Service subscribed for such Residential Per-End-User Connection, in blocks of 5Mbps Downlink a...
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SERVICE REQUIRMENTS. 4.1 The Contracting QP shall place one (1) Order for each IP Multicast Connection. For example, if the Contracting QP wishes to take up two (2) IP Multicast Connections, the Contracting QP shall submit two (2) separate Orders. 4.2 When placing an Order for an IP Multicast Connection, the Contracting QP shall be required to: (a) Specify one (1) Service Port ID of the QP-EVPL Service Port and the NetLink Trust CO within Nucleus Connect’s Aggregation Network. (b) Specify the following Network protocol options: (i) Layer 2 VLAN (IEEE 802.1q); (ii) either IPv4 multicast address or (if and only where it is commercially available at Nucleus Connect’s determination) IPv6 multicast address; (iii) IGMP v2/v3. (c) Subscribe to one or more block(s) of 100Mbps Downlink CIR and 1Mbps Uplink CIR. The Downlink CIR shall comprise Class B Near Real Time and the Uplink CIR shall comprise Class D Best Effort, as set out below. The Contracting QP may subsequently from time to time, increase or decrease the number of block(s) of 100Mbps Downlink CIR and 1Mbps Uplink CIR, up to a maximum aggregate of Downlink CIR of 10Gbps/Uplink CIR of 100Mbps and no less than a minimum aggregate of Downlink CIR of 100Mbps/Uplink CIR of 1 Mbps. Such increase or decrease shall constitute a Modification for which the Contracting QP shall be required to submit an Order pursuant to and in accordance with the General Service Terms and Conditions. The table below sets out the performance parameters of each Class of Service: Class Of Service Jitter Latency Packet Loss 4.3 If the Contracting QP injects traffic into any IP Multicast Connection which exceeds the CIR purchased for such IP Multicast Connection pursuant to paragraph 4.2(c), the excess traffic will not be delivered. 4.4 The Contracting QP must adhere to Nucleus Connect’s QoS tagging scheme when sending or receiving data traffic through any IP Multicast Connection from the relevant Service Port(s). Such QoS tagging scheme requires the use of priority bit value 4 for Class B and priority bit value 1 for Class D. 4.5 The Contracting QP must procure and maintain, at its own cost, any equipment or software needed to receive or use and for the testing and commissioning of the IP Multicast Connection(s). 4.6 In the event that Nucleus Connect accepts an Order for IP Multicast Connection submitted by the Contracting QP in accordance with the General Service Terms and Conditions, Nucleus Connect will in relation to such accepted Order create VRF (Virt...
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SERVICE REQUIRMENTS. 4.1 The Contracting QP shall place one (1) Order for each E-LAN Connection. For example, if the Contracting QP wishes to take up two (2) E-LAN Connections, the Contracting QP shall submit two (2) separate Orders. 4.2 When placing an Order for an E-LAN Connection, the Contracting QP shall be required to: (a) Specify one (1) E-LAN Service Port type and the address of the installation location, except that where any such installation location is an NBAP, the Contracting QP is required to provide Global Positioning System (GPS) co- ordinates and description of such installation location. The E-LAN Service Port may be new or then existing and if the latter, the Contracting QP shall be required to specify the Service Port ID in respect of such E-LAN Service Port. The E-LAN Service Port type is either Fast Ethernet (“FE Service Port”) or Gigabit Ethernet (“GE Service Port”). For FE Service Port(s), each E-LAN Connection will have a Symmetrical PIR of 100Mbps. For GE Service Port(s), each E-LAN Connection will have a Symmetrical PIR of 1Gbps. In the case of multiple E-LAN Connections sharing the same E-LAN Service Port, the number of Media Access Control (MAC) addresses that can be configured per E-LAN Connection is two (2). Additional MAC addresses may be configured per E-LAN Connection subject to the availability of Nucleus Connect’s Network resources. (b) Specify the following Network protocol options: (i) VLAN (IEEE 802.1q), VLAN(IEEEQ-in-Q) or without VLAN. In the case of multiple E-LAN Connections sharing the same E-LAN Service Port, the maximum number of VLANs that can be configured per E-LAN Service Port is sixteen (16); and
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SERVICE REQUIRMENTS. ‌ 4.1 The Contracting QP shall place one (1) Order for each AG-EVC. For example, if the Contracting QP wishes to take up two (2) AG-EVCs, the Contracting QP shall submit two (2) separate Orders. 4.2 When placing an Order for an AG-EVC, the Contracting QP shall be required to: (a) Specify one (1) Service Port ID of the QP-EVPL Service Port and the NetLink Trust CO within Nucleus Connect’s Aggregation Network. The QP-EVPL Service Port must be located at the same NetLink Trust CO as such AG-EVC. (b) Specify the following Network protocol options: (i) Layer 2 VLAN (IEEE 802.1q and IEEE Q-in-Q); (ii) Either IPv4 or IPv6; (iii) Either static routing or dynamic routing, provided that the availability of sub-paragraphs (ii) and (iii) above are subject to the Contracting QP having taken up and completed the L3 Virtual Routing Domain Setup Service, which is an Ancillary Mandated Service provided by Nucleus Connect. (c) Subscribe to only one (1) Class of Service for such AG-EVC and indicate the Symmetrical CIR it wishes to purchase in blocks of 250Mbps, provided that: (i) the minimum Symmetrical CIR for such Class of Service shall be 250Mbps; and (ii) the maximum Symmetrical CIR for such Class of Service shall be 10Gbps. The Contracting QP may subsequently from time to time, increase or decrease the Symmetrical CIR of the Class of Service subscribed for such AG-EVC, in blocks of 250Mbps, provided that sub-paragraphs (i) and (ii) above are complied with. Such increase or decrease of Symmetrical CIR shall constitute a Modification for which the Contracting QP shall be required to submit an Order pursuant to and in accordance with the General Service Terms and Conditions. The table below sets out the performance parameters of each Class of Service. For the avoidance of doubt, only one (1) Class of Service is supported per AG-EVC. Class Of Service Jitter Latency Packet Loss (d) Specify whether it requires to have multiple services (C-VLAN) within the same AG-EVC. If so, the Contracting QP shall also specify the bandwidth allocation for each C-VLAN, which shall be in blocks of 1Mbps. 4.3 If the Contracting QP injects traffic into any AG-EVC which exceeds the Symmetrical CIR purchased for such AG-EVC pursuant to paragraph 4.2(c), the excess traffic will not be delivered. 4.4 The Contracting QP must adhere to Nucleus Connect’s QoS tagging scheme when sending or receiving data traffic through any AG-EVC from the relevant Service Port(s). Such QoS tagging scheme requires the ...
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SERVICE REQUIRMENTS. 4.1 The Contracting QP shall place one (1) Order for each QP-EVPL Service Port. For example, if the Contracting QP wishes to take up two (2) QP-EVPL Service Ports, the Contracting QP shall submit two (2) separate Orders. 4.2 The Contracting QP acknowledges and agrees that: (a) for a QP-EVPL Service Port at the Core Layer, such QP-EVPL Service Port must be connected to a PB-EVC and/or an IP Multicast Connection; and (b) for a QP-EVPL Service Port at the Aggregation Layer, such QP-EVPL Service Port must be connected to an AG-EVC and/or an IP Multicast Connection. 4.3 When placing an Order for a QP-EVPL Service Port, the Contracting QP shall be required to: (a) Choose one (1) Service Port type which is either a 1 Gigabit Ethernet (“1GE Service Port”) or a 10 Gigabit Ethernet (“10GE Service Port”). The Symmetrical Peak Information Rate for a 1GE Service Port shall be 1Gbps and for a 10GE Service Port shall be 10Gbps. (b) Choose any of the following Network Layers: (i) Option1: Layer 2 VLAN (IEEE 802.1q and IEEE Q-in-Q) (ii) Option 2: ▇▇▇▇▇ ▇ ▇▇▇▇ (iv) Option 4: Layer 3 IP Multicast (IGMP V2/V3) provided that the availability of Option 2 and Option 3 above are subject to the Contracting QP having taken up and completed the L3 Virtual Routing Domain Setup Service, which is an Ancillary Mandated Service provided by Nucleus Connect. (c) Choose either of the following failover mechanism and protocols (only for QP- EVPL Service Ports within the same Nucleus Connect’s CO): (i) Option 1: IEEE 802.3ad (ii) Option 2: eBGP The Contracting QP’s responsibility is to ensure that the abovementioned failover mechanism and protocols are correctly configured and dimensioned on its equipment. 4.4 The Contracting QP must adhere to Nucleus Connect’s QoS tagging scheme when sending or receiving data traffic through the QP-EVPL Service Port. Such QoS tagging scheme requires the use of priority bit value 5 for Class A, priority bit value 4 for Class B, priority bit value 2 for Class C and priority bit value 1 for Class D. (a) Where the QP-EVPL Service Port is located at a NC CO: (i) The Contracting QP must procure Patching Services from Nucleus Connect in order to connect the Contracting QP Equipment to the QP-EVPL Service Port. (ii) If the Contracting QP Equipment is not co-located at the same NC CO as the QP-EVPL Service Port, the Contracting QP must ensure that its equipment/transmission link used to connect to the QP-EVPL Service Port is able to interface properly with the QP-EVP...
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SERVICE REQUIRMENTS. 4.1 The Contracting QP shall place one (1) Order for each NBAP Per-End-User Connection. For example, if the Contractor wishes to take up two (2) NBAP Per-End- User Connections, the Contracting QP shall submit two (2) separate Orders. 4.2 When placing an Order for a NBAP Per-End-User Connection, the Contracting QP shall be required to: (a) Choose one Service Port type which is either Fast Ethernet (“FE Service Port”) or Gigabit Ethernet (“GE Service Port”). In the same Order, the Contracting QP may choose up to two additional Service Ports to be aggregated to the same NBAP Per-End-User Connection provided that all the Service Ports are of the same type. For FE Service Port(s), each NBAP Per-End-User Connection will have a Symmetrical PIR of 100Mbps. For GE Service Port(s), the Contracting QP can request for PIR of 100Mbps and above in incremental steps of 50Mbps up to 500Mbps or PIR of 1Gbps for each NBAP Per-End-User Connection in accordance with paragraph 5.1. For GE Service Port(s) with PIR of 1Gbps, the underlying access technology for the NBAP Per-End-User Connection shall be based on AE. If pursuant to the Contracting QP's request, Nucleus Connect is not able to provide such NBAP Per-End-User Connection, Nucleus Connect shall be entitled to (x) reject the Order for such NBAP Per-End-User Connection and
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SERVICE REQUIRMENTS. 4.1 The Contracting QP shall place one (1) Order for each E-LAN Connection. For example, if the Contracting QP wishes to take up two (2) E-LAN Connections, the Contracting QP shall submit two (2) separate Orders. 4.2 When placing an Order for an E-LAN Connection, the Contracting QP shall be required to: (a) Specify one (1) E-LAN Service Port type and the address of the installation location. The E-LAN Service Port may be new or then existing and if the latter, the Contracting QP shall be required to specify the Service Port ID in respect of such E-LAN Service Port. The E-LAN Service Port type is either Fast Ethernet (“FE Service Port”) or Gigabit Ethernet (“GE Service Port”). For FE Service Port(s), each E-LAN Connection will have a Symmetrical PIR of 100Mbps. For GE Service Port(s), each E-LAN Connection will have a Symmetrical PIR of 1Gbps. In the case of multiple E-LAN Connections sharing the same E-LAN Service Port, the number of Media Access Control (MAC) addresses that can be configured per E-LAN Connection is two (2). Additional MAC addresses may be configured per E-LAN Connection subject to the availability of Nucleus Connect’s Network resources. (b) Specify the following Network protocol options: (i) VLAN (IEEE 802.1q), VLAN(IEEEQ-in-Q) or without VLAN. In the case of multiple E-LAN Connections sharing the same E-LAN Service Port, the maximum number of VLANs that can be configured per E-LAN Service Port is sixteen (16); and
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SERVICE REQUIRMENTS. 4.1 The Contracting QP shall place one (1) Order for each PB-EVC. For example, if the Contracting QP wishes to take up two (2) PB-EVCs, the Contracting QP shall submit two
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SERVICE REQUIRMENTS. 4.1 The Contracting QP shall place one (1) Order for each E-LAN Connection. For example, if the Contracting QP wishes to take up two (2) E-LAN Connections, the Contracting QP shall submit two (2) separate Orders. 4.2 When placing an Order for an E-LAN Connection, the Contracting QP shall be required to: (a) Specify one (1) E-LAN Service Port type and the address of the installation location. The E-LAN Service Port may be new or then existing and if the latter, the Contracting QP shall be required to specify the Service Port ID in respect of such E-LAN Service Port. The E-LAN Service Port type is either Fast Ethernet (“FE Service Port”) or Gigabit Ethernet (“GE Service Port”). For FE Service Port(s), each E-LAN Connection will have a Symmetrical PIR of 100Mbps. For GE Service Port(s), each E-LAN Connection will have a Symmetrical PIR of 1Gbps. In the case of multiple E-LAN Connections sharing the same E-LAN Service Port, the number of Media Access Control (MAC) addresses that can be configured per E-LAN Connection is two (2). Additional MAC addresses may be configured per E-LAN Connection subject to the availability of Nucleus Connect’s Network resources. (b) Specify the following Network protocol options: (i) VLAN (IEEE 802.1q), VLAN(IEEEQ-in-Q) or without VLAN. In the case of multiple E-LAN Connections sharing the same E-LAN Service Port, the maximum number of VLANs that can be configured per E-LAN Service Port is sixteen (16); and
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Related to SERVICE REQUIRMENTS

  • Service Requirements Grantee shall:

  • Service Requirement Except as otherwise provided in Section 6(e) of the Plan or Section 2 of this Agreement, this Option may be exercised only while you continue to provide Service to the Company or any Affiliate, and only if you have continuously provided such Service since the Grant Date of this Option.

  • SPECIALIZED SERVICE REQUIREMENTS In the event that the Participating Entity requires service or specialized performance requirements not addressed in this Contract (such as e- commerce specifications, specialized delivery requirements, or other specifications and requirements), the Participating Entity and the Supplier may enter into a separate, standalone agreement, apart from this Contract. Sourcewell, including its agents and employees, will not be made a party to a claim for breach of such agreement.

  • SYSTEM PERFORMANCE REQUIREMENTS Certain functions of the Platform are subject to the service level agreement described in the Agreement. The following additional terms apply to Electronic Communication Services (as defined below). Such terms control in the event of a conflict with the terms of the Agreement. 1. These terms apply only to NCR Voyix’s provision of electronic communication services, such as NCR Voyix Pulse Real Time Text Paging, certain NCR Voyix online ordering functionalities and NCR Voyix Consumer Marketing (collectively, “Communication Services”). The Communication Services may enable you to send communications to your patrons, end-users or other recipients (collectively, “Recipients”), including e-mails, text messages or other electronic messages (collectively, “Communications”). Communications may be routed through wireless or mobile carriers, internet service providers or other communication service providers (each, a “CSP”). 2. You are entirely responsible for your use of the Communication Services, including, but not limited to: (a) proper account setup and configuration settings; (b) obtaining consents or opt-ins from Recipients to receive Communications; (c) compliance with requests to opt-out or unsubscribe from Communications; (d) providing all required disclosures; and (e) use of valid phone numbers, e-mail addresses or other communications identifiers as appropriate for the particular type of Communication. You are responsible for compliance with (i) all laws, rules, regulations and ordinances (including, without limitation, the Telephone Consumer Protection Act, the Federal Trade Commission Act, and the CAN-SPAM Act) and (ii) all industry standards and CSP requirements and policies (including, without limitation, all “S.H.A.F.T” rules and similar standards), in each case, as applicable to your use of the Communication Services or the conduct of your business (collectively, “Applicable Legal Requirements”). You will not use the Communication Services in violation of Applicable Legal Requirements or to engage in any illegal or unethical activity. You are solely responsible for the content and accuracy of your Communications and any products or services offered for sale therein. You will not send any misleading, inaccurate, threatening, libelous, obscene, harassing, or offensive Communication. If NCR Voyix provides images or other materials as part of the Communication Services, you may only use them for your permitted use of the Communication Services. Further, you may not use any third-party or purchased e-mail list(s) in connection with the Communication Services. NCR Voyix may immediately suspend or terminate your use of the Communication Services if you breach any obligation under this Section. You agree to immediately report any violation of this Section to NCR Voyix and provide cooperation, as requested by NCR Voyix, to investigate and/or remedy that violation. You are responsible for any and all charges (including, but not limited to, fees associated with text or email messaging) imposed by your CSP. Message and data rates may apply. Such charges include those from your mobile carrier or other CSP. 3. Communications may not be encrypted, so you should use appropriate care when determining the content of any Communications. Delivery and receipt of Communications may be delayed or impacted by technical or other issues with CSPs or other third parties or due to other reasons outside of NCR Voyix’s control. NCR Voyix will not be liable for any losses or damages arising from the disclosure of any Communication to any third party or the non-delivery, delayed delivery, misdirected delivery or mishandling of, or inaccurate content in, any Communication sent via the Communication Services. 4. You will indemnify, defend and hold harmless NCR Voyix and its affiliates, suppliers, agents and representatives against any and all claims, losses, costs, fines, fees, liabilities or obligations arising from: (a) your use of the Communication Services or the conduct of your business; or (b) your violation of Applicable Legal Requirements. The indemnified parties hereunder are intended third-party beneficiaries of this Section.

  • Maintenance Requirements The Contractor shall ensure and procure that at all times during the Maintenance Period, the Project Highway conforms to the maintenance requirements set forth in Schedule-E (the “Maintenance Requirements”).