SYSTEM AVAILABILITY/ KETERSEDIAAN SISTEM Sample Clauses

SYSTEM AVAILABILITY/ KETERSEDIAAN SISTEM. 2.1. The SA SLA shall not apply to Licensed Software from a third party unless otherwise expressly set forth in the Order Form./ SA SLA tidak akan berlaku untuk Perangkat ▇▇▇▇▇ Berlisensi dari pihak ketiga, kecuali apabila sebaliknya secara tegas dinyatakan dalam Formulir Pemesanan. 2.2. Downtime caused by factors outside of SAP’s reasonable control include, but is not limited to the following:/ Waktu henti yang disebabkan ▇▇▇▇ ▇▇▇▇▇▇ di luar kendali SAP yang wajar termasuk, tetapi tidak terbatas pada ▇▇▇-▇▇▇ berikut: 2.2.1. Customer’s failure to meet Customer’s responsibilities (including ordering maintenance for the Licensed Software, using a version or release of the Licensed Software and/or Subscription Software on current maintenance) as set forth in the Agreement./ Ketidakmampuan Pelanggan dalam memenuhi tanggung jawab-tanggung jawab Pelanggan (termasuk memesan pemeliharaan untuk Perangkat ▇▇▇▇▇ Berlisensi, menggunakan versi atau rilis Perangkat ▇▇▇▇▇ Berlisensi, ▇▇▇/atau Perangkat Lunak yang Dilanggan pada pemeliharaan saat ini) sebagaimana yang dinyatakan dalam Perjanjian ini. 2.2.2. Downtime caused by Customer./ Waktu Henti yang disebabkan oleh Pelanggan. 2.2.3. Interruptions as a result of requirements stipulated by a third-party manufacturer of the Licensed Software./ Interupsi sebagai akibat dari persyaratan yang ditetapkan oleh produsen pihak ketiga dari Perangkat ▇▇▇▇▇ Berlisensi tersebut. 2.2.4. Interruptions or shutdowns of the Computing Environment, or portions thereof (or Servers for Server Provisioning) resulting from the quality of the Licensed Software provided by the Customer and/or Customer’s customizations or modifications of the Licensed Software, Subscription Software or Computing Environment (or Servers for Server Provisioning), unless this is the responsibility of SAP under this Agreement./ Interupsi atau penutupan Lingkungan Komputasi, atau bagian daripadanya (atau Server untuk Penyediaan Server) yang dihasilkan dari kualitas Perangkat ▇▇▇▇▇ Berlisensi yang disediakan oleh Pelanggan ▇▇▇/atau penyesuaian atau modifikasi Pelanggan terhadap Perangkat ▇▇▇▇▇ Berlisensi, Perangkat Lunak yang Dilanggan atau Lingkungan Komputasi (atau Server untuk Penyediaan Server), kecuali apabila hal ini merupakan tanggung jawab SAP berdasarkan Perjanjian ini. 2.2.5. Restore times of user data (recovery of database data from a media backup) where SAP was not the root cause for the required restoration./ Frekuensi pemulihan data pengguna (pemulihan d...
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SYSTEM AVAILABILITY/ KETERSEDIAAN SISTEM. 2.1. System Availability Service Level/ Tingkat Layanan Ketersediaan Sistem The System Availability Service Level for the Cloud Services (“SA SLA”) sets forth the System Availability applicable to the Computing Environment (and Server for Server Provisioning). The SA SLA shall apply after System handover to Customer./ Tingkat Layanan Ketersediaan Sistem untuk Layanan Cloud (“SA SLA”) menjelaskan Ketersediaan Sistem yang berlaku untuk Lingkungan Komputasi (▇▇▇ Server untuk Penyediaan Server). SA SLA akan berlaku setelah penyerahan Sistem kepada Pelanggan. 2.2. Calculation/ Penghitungan 2.2.1. The SA SLA shall not apply to Licensed Software licensed by Customer from a third party unless otherwise expressly set forth in the Order Form./ SA SLA tidak akan berlaku untuk Perangkat ▇▇▇▇▇ Berlisensi yang dilisensikan oleh Pelanggan dari pihak ketiga, kecuali apabila sebaliknya secara tegas dinyatakan dalam Formulir Pemesanan.
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SYSTEM AVAILABILITY/ KETERSEDIAAN SISTEM. System Availability percentage is calculated as follows/ Persentase Ketersediaan Sistem dihitung sebagai berikut: Persentase Ketersediaan Sistem ( ℎ ℎ− − ) ∗ 100 ℎ ℎ− System Availability SLA/ SLA Ketersediaan Sistem 99.5% System Availability percentage during each Month for productive versions/ 99,5% persentase Ketersediaan Sistem setiap Bulan untuk versi produktif Credit/ Kredit 2% of Monthly Subscription Fees for each 1% below System Availability SLA, not to exceed 100% of Monthly Subscription Fees/ 2% dari Imbalan Berlangganan Bulanan untuk setiap 1% di bawah SLA Ketersediaan Sistem dan tidak melebihi 100% Imbalan Berlangganan Bulanan Excluded Downtime/ Waktu Henti yang Dikecualikan Total Minutes in the Month attributable to/ Total Menit dalam Bulan yang disebabkan oleh: (i) a Scheduled Downtime for which a Regular Maintenance Window is described in Section 4 below, or (ii) any Major Upgrade Window described in Section 5 for which the customer has been notified at least five (5) business days prior to such Major Upgrade Window or (iii) unavailability caused by factors outside of SAP’s reasonable control, such as unpredictable and unforeseeable events that could not have been avoided even if reasonable care had been exercised./ (i) Waktu Henti Terjadwal yang untuknya Jangka Waktu Pemeliharaan Reguler dijelaskan dalam Bagian 4 di bawah ini, atau (ii) Jangka Waktu Pemutakhiran Besar yang dijelaskan dalam Bagian 5 di mana pelanggan telah diberitahu setidaknya lima (5) hari kerja sebelum Jangka Waktu Pemutakhiran Besar tersebut, atau (iii) ketidaktersediaan yang disebabkan oleh faktor-faktor di luar kendali SAP yang wajat, seperti peristiwa yang tidak terduga dan tidak dapat diramalkan yang tidak dapat dihindari bahkan jika perawatan yang wajar telah dilakukan. Scheduled Downtime/ Waktu Henti Terjadwal Scheduled Downtime for the applicable SAP Cloud Services to which customer has subscribed is set forth in Section 4 below entitled “Maintenance Windows for SAP Cloud Services”./ Waktu Henti Terjadwal untuk Layanan Cloud SAP yang berlaku yang atasnya pelanggan telah berlangganan, ditetapkan pada Pasal 4 di bawah dengan judul "Jangka Waktu Pemeliharaan untuk Layanan Cloud SAP”.
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SYSTEM AVAILABILITY/ KETERSEDIAAN SISTEM. The System Availability Service Level for HEC Services and EX Services (“SA SLA”) sets forth the System Availability applicable to the Computing Environment (and Server for Server Provisioning). The SA SLA shall apply after System handover to Customer./ Tingkat Layanan Ketersediaan Sistem untuk Layanan HEC dan Layanan EX (“SLA SA”) menjelaskan Ketersediaan Sistem yang berlaku untuk Lingkungan Komputasi (dan Server untuk Penyediaan Server). SLA SA akan berlaku setelah penyerahan Sistem kepada Pelanggan. The SA SLA shall not apply to Licensed Software licensed by Customer from a third party unless otherwise expressly set forth in the Order Form./ SLA SA tidak akan berlaku untuk Perangkat Lunak Berlisensi yang dilisensikan oleh Pelanggan dari pihak ketiga, kecuali apabila sebaliknya secara tegas dinyatakan dalam Formulir Pemesanan.
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SYSTEM AVAILABILITY/ KETERSEDIAAN SISTEM. The System Availability Service Level for the Cloud Services (“SA SLA”) sets forth the System Availability applicable to the Computing Environment (and Server for Server Provisioning). The SA SLA shall apply after System handover to Customer./ Tingkat Layanan Ketersediaan Sistem untuk Layanan Cloud (“SA SLA”) menjelaskan Ketersediaan Sistem yang berlaku untuk Lingkungan Komputasi (▇▇▇ Server untuk Penyediaan Server). SA SLA akan berlaku setelah penyerahan Sistem kepada Pelanggan. The SA SLA shall not apply to Licensed Software licensed by Customer from a third party unless otherwise expressly set forth in the Order Form./ SA SLA tidak akan berlaku untuk Perangkat ▇▇▇▇▇ Berlisensi yang dilisensikan oleh Pelanggan dari pihak ketiga, kecuali apabila sebaliknya secara tegas dinyatakan dalam Formulir Pemesanan.
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Related to SYSTEM AVAILABILITY/ KETERSEDIAAN SISTEM

  • System Availability Although we will try to provide continuous access to the Service, we cannot and do not guarantee that the Service will be available 100% of the time and will not be liable in the event Service is unavailable. Actual service or network performance is dependent on a variety of factors outside of our control. If you notify us within twenty-four (24) hours and we confirm an outage consisting of a period of two (2) hours in any calendar month, and not due to any service, act, or omission of you, a third party, your applications, equipment or facilities, or reasons outside of our control, you shall be eligible for a service credit. A service credit shall be computed as a pro-rated charge for one day of the regular monthly fees for the Service in the next monthly statement. Intermittent service outages for periods of less than two (2) hours are not considered service outages. Outages caused by routine scheduled maintenance are also not considered an outage. You shall receive advance notice no less than forty-eight (48) hours in advance of our scheduled maintenance. Scheduled maintenance will be performed between 12:00 a.m. and 6:00 a.m. CST.

  • EPP service availability Refers to the ability of the TLD EPP servers as a group, to respond to commands from the Registry accredited Registrars, who already have credentials to the servers. The response shall include appropriate data from the Registry System. An EPP command with “EPP command RTT” 5 times higher than the corresponding SLR will be considered as unanswered. If 51% or more of the EPP testing probes see the EPP service as unavailable during a given time, the EPP service will be considered unavailable.

  • Service Availability You understand that Service availability is at all times conditioned upon the corresponding operation and availability of the communication systems used in communicating your instructions and requests to the Credit Union. We will not be liable or have any responsibility of any kind for any loss or damage thereby incurred by you in the event of any failure or interruption of such communication systems or services resulting from the act or omission of any third party, or from any other cause not reasonably within the control of the Credit Union.

  • DNS service availability Refers to the ability of the group of listed-­‐as-­‐authoritative name servers of a particular domain name (e.g., a TLD), to answer DNS queries from DNS probes. For the service to be considered available at a particular moment, at least, two of the delegated name servers registered in the DNS must have successful results from “DNS tests” to each of their public-­‐DNS registered “IP addresses” to which the name server resolves. If 51% or more of the DNS testing probes see the service as unavailable during a given time, the DNS service will be considered unavailable.

  • High Availability Registry Operator will conduct its operations using network and geographically diverse, redundant servers (including network-­‐level redundancy, end-­‐node level redundancy and the implementation of a load balancing scheme where applicable) to ensure continued operation in the case of technical failure (widespread or local), or an extraordinary occurrence or circumstance beyond the control of the Registry Operator. Registry Operator’s emergency operations department shall be available at all times to respond to extraordinary occurrences.