Implementation and Support Clause Samples
The Implementation and Support clause outlines the responsibilities and processes for deploying a product or service and providing ongoing assistance to the client. Typically, this clause details the steps for initial setup, configuration, and training, as well as the scope and duration of technical support or maintenance services offered. Its core practical function is to ensure that the client receives adequate help during and after implementation, thereby minimizing disruptions and clarifying expectations regarding support.
Implementation and Support. 2.1. Publisher agrees, at its own cost and expense, to implement the Ogury SDK in accordance with the technical specifications provided by ▇▇▇▇▇. Publisher grants Ogury the right to collect, access and use end user data to improve its targeting capabilities and serve interest based recommendations to end users. Ogury shall provide commercially reasonable support to Publisher in connection with initial implementation of the Ogury SDK at no charge.
Implementation and Support. If District has staff that can do the work, District staff can implement and support them. Otherwise, ESD112 staff can do this work subject to the pricing for staff time.
Implementation and Support. The purpose of this step is the core work the principal does during the school year as well as the support and feedback to be provided by the supervisor. This step will embody the work the principal does toward achievement of annual goals. It also includes support from the supervisor, which may include: • Training, professional development • Regular reflective conversations regarding focus area(s) • Observations of principal • Periodic review of evidence (recommend at least three times twice per year) The supervisor will provide necessary support for agreed upon activities, which may include: • Budget allocation for professional development activities as per negotiated agreement • Regular coaching and reflective conversations prior to review of evidence • Specific, timely, formative feedback to the principal during the implementation phase. • At least three times per year, the principal and supervisor will meet for the purpose of discussing goals, criteria, progress, and evidence.
Implementation and Support. (a) DSI shall, in exchange for Subscriber’s payment of a non-refundable QuickStart fee for a Service, provide the QuickStart Service for such Service. Subscriber is responsible for scheduling the timing and delivery of each QuickStart Service with DSI. The QuickStart Service with respect to a Service must be performed within the six (6) month period immediately following the date Subscriber initially subscribes to such Service. DSI shall not be obligated to provide the QuickStart Service with respect to a Service after the expiration of such 6-month period.
(b) During the Term DSI shall, as part of Subscriber’s Subscription Fees, provide telephone and e-mail support (“Support Services”) to Subscriber during the hours of 8:00 a.m. (Eastern time) to 6:00 p.m. (Eastern time), Monday through Friday, excluding holidays.
Implementation and Support. 1. Distributor may assist the Customers with implementing the Product and first level support, including:
(i) responding to all calls from Customers in connection with the installation of the Product; (ii) verifying on site that the Product is connected properly to other Product; (iii) ascertaining the nature of operational problems; and (iv) independent problem solving and addressing questions raised by Customers in connection with the installation of the Product. Principal shall provide Distributor and the Customer with second level support and maintenance, including rendering of software support for the Product via the internet by a support engineer of Principal.
2. It is hereby agreed that, other than with respect to the provision of the second level support and maintenance as set forth in Section above, Principal shall not be required to provide any services directly to any of the Customers.
Implementation and Support. Following execution of this Addendum and your acceptance of the Order Form, we will provision your IBMi Disaster Recovery Solution environment. We will provide up to five (5) hours of support per month for the IBMi Disaster Recovery Solution as part of your Subscription; additional support, if provided by us, will be provided on a time and materials basis at our then-current support rate, and you agree to pay all such support charges so incurred. At your request and as scheduled by our mutual agreement, we will assist with up to two (2) test failovers per year (which assistance will count as support hours per the above).
Implementation and Support. Client acknowledges that the Ambient Scribe solution is powered by AvodahMed. Client agrees that Avodah Inc. may assist Veradigm with the implementation, testing, and performance of Ambient Scribe. Veradigm agrees to act as a liaison to Avodah Inc. to resolve issues and errors related to Ambient Scribe, but Veradigm has no obligation to provide fixes or updates to Ambient Scribe during the Term.
Implementation and Support. Item Description
Implementation and Support. Installation and registration of Kennel Konnect Applications is the responsibility of the Subscriber and Account Users. During the Term Kennel Konnect shall, as part of Subscriber’s Subscription Fees, provide e- mail support (“Support Services”) to Subscriber during the hours of 8:00 a.m. (Eastern time) to 6:00 p.m. (Eastern time), Monday through Friday, excluding holidays.
Implementation and Support