Levels of Grievance Procedure Clause Samples
The "Levels of Grievance Procedure" clause defines the structured steps that must be followed when an employee or group of employees raises a formal complaint or dispute within an organization. Typically, this clause outlines a multi-tiered process, starting with an initial attempt at informal resolution, followed by escalation to higher management or a designated committee if the issue remains unresolved. By clearly specifying each stage and the parties involved at each level, the clause ensures that grievances are addressed systematically and fairly. Its core function is to provide an orderly and transparent method for resolving workplace disputes, thereby minimizing misunderstandings and promoting fair treatment.
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Levels of Grievance Procedure. 1. Level One - Informal: The aggrieved will first discuss his/her grievance with his/her immediate supervisor within ten (10) days of grievance or knowledge of the grievance, either individually or accompanied by a representative with the objective of resolving the matter informally. The immediate supervisor shall communicate his/her decision within two (2) days.
Levels of Grievance Procedure. 1. Level One – The principal of the respective school in which the grievant serves.
2. Level Two – Superintendent of Schools or designated representative.
3. Level Three – Board of Education or its designated agent.
Levels of Grievance Procedure. (See chart in Appendix B)
1. Level 1 – Informal Any grievance arising out of the interpretation of the terms of this Agreement shall first be discussed informally with the objective of solving the matter at the lowest possible level. In the case of a grievance that originates at the worksite level, the grievant shall meet with the immediate supervisor. In the case of a grievance that originates at the District level, the grievant shall meet with the Director of Human Resources. This informal level meeting shall occur within ten (10) working days of the grievant’s knowledge of the violation. The grievant may be accompanied by an Association representative at this meeting. The grievant shall specify the relief or remedy sought at this level. The immediate supervisor or Director of Human Resources shall communicate the decision within ten (10) working days to the grievant with a copy to the Association. The Association shall be allowed to exhaust informal discussions before the filing of any formal grievance without affecting grievance timelines.
Levels of Grievance Procedure. Level One Level Two Level Three
Levels of Grievance Procedure. (Grievances will be processed consecutively through Levels 1, 2, 3, and 4)
1. LEVEL 1 – Informal The grievant will first discuss the grievance with their immediate supervisor within ten (10) days of their knowledge of the grievance, either individually or accompanied by a representative, with the objective of solving the matter informally. The immediate supervisor shall communicate their decision to the employee within ten (10) days. The decision will not solely be communicated through electronic communication.
2. LEVEL 2 – Formal Grievances submitted at Level 2 and beyond shall contain at least the following information:
a. Name and signature of grievant (not applicable if the grievance is filed on behalf of a group or the Association);
b. Article and section of the contract allegedly violated;
c. Statement of the facts;
d. Date action occurred and/or when the individual became aware of it;
e. Remedy sought;
f. Signature of OSEA president/co-president or their designee. If the grievant is not satisfied with the disposition of their grievance, they may file a written grievance with their immediate supervisor with a copy to the Association president/co-president within ten (10) days following the decision at Level 1. This complaint shall be in writing and shall set forth the information required within Level 2. The immediate supervisor shall communicate their decision in writing within ten (10) days to the grievant with a copy to the Association.
3. LEVEL 3 - Formal Within ten (10) days of receipt of the decision rendered at Level 2, the immediate supervisor’s decision may be appealed further to the superintendent or their designated representative. A decision by the superintendent or their representative shall be made within ten (10) days of receipt of the appeal. However, the superintendent, at their option, may schedule a hearing on the matter within ten (10) days. If so, written notice of the time and place of the hearing shall be given five (5) days prior thereto to the grievant. Attendance at the hearing of the appeal shall be restricted to the grievant, their designated representatives and relevant witnesses. Within five (5) days of the hearing or review, the superintendent shall communicate to the grievant their written decision, which shall include supporting reasons therefore.
Levels of Grievance Procedure. 1. Level One - Immediate Supervisor
Levels of Grievance Procedure a. Level One: Informal Discussion: Within 30 (thirty) days of the time the grievant first had knowledge or reasonably should have had knowledge of the action upon which the grievance is filed, they will discuss the grievance with the immediate supervisor, with the objective of resolving the matter informally. If the grievance involving the interpretation or application of this Agreement is filed by the Association on behalf of a group of employees who work in different locations or the grievance is related to the interpretation or application at a level that does not involve a direct supervisor, the Association may have the informal discussion with a Human Resources (HR) representative. The grievant or the Association will let the immediate supervisor or HR representative know prior to the meeting that the purpose of the meeting is to discuss an informal grievance.
Levels of Grievance Procedure. 1. STEP 1 - ALL GRIEVANCES - CONVERSATION OF INTENT TO FILE A GRIEVANCE The grievant employee shall discuss the grievance with his immediate supervisor or building principal within ten (10) working days from the occurrence thereof or of the employee's first knowledge thereof. Such supervisor shall respond to the grievance as quickly as reasonable but no later than ten (10) working days after the grievance is first discussed. In the event of a class grievance, the grievance will begin with a written grievance to the Superintendent with a copy to the immediate supervisor.
Levels of Grievance Procedure. Level 1
1. The party with the grievance shall first discuss it with his/her immediate supervisor with the objective of resolving the matter informally.
2. If the grievant is not satisfied with the informal disposition of his/her grievance, he/she may file a written grievance with his/her principal or immediate supervisor within ten