SERVICE/PRODUCT DESCRIPTION Sample Clauses

The Service/Product Description clause defines the specific services or products that will be provided under the agreement. It typically outlines the scope, features, and any relevant specifications or standards that the deliverables must meet, ensuring both parties have a clear understanding of what is expected. By detailing these aspects, the clause helps prevent misunderstandings and disputes by setting clear expectations and deliverables for the contractual relationship.
SERVICE/PRODUCT DESCRIPTION. Description of Service The Service is provided by AT&T Corp., acting on it’s own and behalf of it’s affiliated entities. Service is offered via supplier’s facilities in combination with resold exchange service, intralata services, or transmission facilities provided by other certified carriers. Service is only available to the connection of individual points of presence for carriers PrimePath Service is a basic business line service, which provides a Customer with one or more analog, voice-grade telephonic communications channels that can be used to place or receive one call at a time. PrimePath Service is provided for connection of Customer-provided single-line terminal equipment such as station sets or facsimile machines. PrimePath Service is offered in either Business Line, Key Line or Business Trunk configuration. PrimePathsm. PrimePath is a DS-0 level, full-featured local service that provides analog business and key lines, business line features, and analog business trunks. The service is provisioned using either unbundled loops (where available) at the DS-0 level or AT&T will deliver the service via a T-1 and derive the DS-0s utilizing an AT&T-provided channel bank. AT&T PrimePath provides users with the following services: ♦ Local Business Line - handles both direct outward and direct inward dialed calls. Only a Local Business Line can have features (i.e., call waiting). ♦ Direct Outward Dial (DOD) Trunk - allows station users behind customer premise equipment (Key System, channel bank, PBX) to dial directly out from their extensions without the assistance of an attendant. The service is one-way only. ♦ PBX Direct Inward Dial Trunk - allows incoming calls to be terminated directly to an extension behind customer premise equipment without the need for an attendant to complete the call. The service is one-way only. ♦ Basic Inbound Trunk - allows incoming calls to be answered by an attendant. The service is one-way only. The service does not allow direct call completion to a station user behind customer premise equipment. ♦ Analog Combo Trunk - a two-way trunk group, which allows DOD dialing from station users behind customer premise and incoming calls to an attendant. The service does not allow direct call completion to a station user behind customer premise equipment. Temporary Service Temporary service will be provided if such service provision is consistent with the best interest of the Provider. Shortage of Equipment or Facilities The Provider re...
SERVICE/PRODUCT DESCRIPTION. 4.1. Service Description Access to the Company FTTx Network is made up out of several components (see Figure 1): 1. Access Network (1) Point-to-Point connection between the nearest Handhole and an Access Point, equipped with a termination box at the customer’s premises (Fiber Termination Unit - FTU).
SERVICE/PRODUCT DESCRIPTION. Toll-Free calls may originate (a) from the US (or from Customer-designated NPAs within the US), (b) from Canada (or from Customer-designated NPAs within Canada), (c) from Mexico (or from Customer- designated Mexican Service Areas), and/or (d) from Customer-designated countries (other than Canada, Mexico, or the US) from which AT&T toll-free calling is available. For calls originated from the US or Canada, toll-free calls are dialed by the calling party using a Toll-Free Number. For calls originating outside the US or Canada, toll-free calls are dialed by the calling party using an International Freephone Number or using AT&T Direct Toll-Free calling. Toll-Free calls are billed to the Customer for the Toll-Free Number or International Freephone Number. AT&T Toll-Free Megacom is an inbound nodal service that terminates on a long distance T1.5 dedicated access facility. T1.5 access is a type of nodal service access providing direct-connect private lines from the AT&T network switch to the customer's premises. One T1.5 line carries 24 circuits that can be used for Toll-Free calls, other types of incoming and outgoing calls, and data transmission. AT&T Toll-Free Readyline Service is an inbound service terminating on an existing local POTS Line. Information Forwarding-2 (INFO-2) is an option that provides the ten-digit telephone number of the originating caller via a feature called Automatic Number Identification (ANI). INFO-2 is available nationwide only when the call originates from an equal access telephone. It is only available with Toll- Free MEGACOM® applications either with or without the Primary Rate Interface (PRI) office function. AT&T Toll-Free Advanced Features AT&T Toll-Free Advanced Features permits various controls over the routing of calls to a specified Toll- Free telephone number. The degree of control over call routing depends on the particular combination of features used. The combination of features as described below includes: l) Routing Features, 2) Control Features, 3) Announcement Features, 4) Call Redirection Features. The Customer can choose to order these feature standalone AT&T Toll-Free Advanced Features (Classic) and/or order AT&T Toll-Free Advanced Features Per Call Pricing structure. When the Customers orders AT&T Toll-Free Advanced Features Per Call Pricing, the Customer can select any combination (“bundle”) of the AT&T Toll-Free Advanced Service Features, except Transfer Connect, for a flat ‘per call’ charge. Toll-Free Single N...
SERVICE/PRODUCT DESCRIPTION. Managed Internet Service (MIS) is an Internet access service that combines a high-speed, dedicated connection with consolidated application management. It lets you reliably access information resources and communicate with Internet users worldwide. MIS includes proactive, 24x7 network monitoring, enhanced network security features, and maintenance of the communications link between your locations and the AT&T network. MIS is available in two service types. MIS with Managed Router provides end-to-end managed Internet access. AT&T configures, install, and manage your on-site router, Channel Service Unit/Data Service Unit (CSU/DSU), and diagnostic modem. MIS with Customer-Managed Router provides managed Internet access but allows you to provide and manage your own on-site equipment. AT&T is a Tier 1 Internet service provider with a high-performing OC-192/768 IP network. Our IP backbone uses IP over Dense Wavelength Division Multiplexing (DWDM) facilities in a ring configuration. This architecture delivers the reliability, quality, and performance that you need to conduct business over the Internet. Should network trouble occur, AT&T provides swift, state-of-the-art problem detection, diagnosis, and resolution. You can establish access to MIS by either private line (T1 or dedicated Gig-E Ethernet), or switched Ethernet. Once you've established access, MIS uses that access circuit to connect your LAN to our fully redundant, highly reliable MPLS IP backbone network. Your Internet traffic travels over this network to destinations around the globe. To monitor network security and performance, AT&T proactively manages all network components, including your access circuit, router, and firewall. Although there are many possible service configurations, there are two primary billing components to the MIS service, the MIS port, and the access circuit. Please contact your AT&T representative to discuss configuration and pricing options. Figure 1: AT&T Managed Internet Service (MIS): Basic Configuration The solution offers many features and benefits. Managed Internet Service gives you these features: • Redundancy—AT&T provides service availability of 99.999% to ensure that your Internet traffic gets through. The network design and proactive monitoring of our nationwide backbone network make it highly reliable. Because the network architecture features redundant routers, switches, and power supplies, AT&T can reroute traffic around outages and restore service almost instan...
SERVICE/PRODUCT DESCRIPTION. AT&T offers a complete portfolio of high quality videoconferencing services to meet the diverse needs of your end user community. Users with videoconferencing equipment and appropriate bandwidth may have access to the following AT&T value-added services: • Bridging of multipoint and point-to-point videoconferences • Any mix of ISDN (H.320) and IP (H.323) video systems supported on the same call • Reserved and reservationless conferences • Assisted and self-service options • Event Management Services for coordination and assistance with special events • On-line tools for management and control of videoconference activity and scheduling AT&T’s services are powered by a set of advanced on-line tools to help you better manage the scheduling and initiation of videoconference meetings. The AT&T Video Meeting Center features two unique applications – Video Schedule and Video On-Demand. AT&T Video Schedule is a web-based tool that allows a user to schedule rooms and reserve bridge resources for videoconference meetings. AT&T Video On-Demand Service allows users to launch and control videoconferences without a reservation. In addition, On-Line Reports provide authorized users with immediate access to conference usage and activity to help better manage and control costs. AT&T Video Bridging Service Bridge Dial-Out – offers the most convenient conference initiation option. Each site needs only to have the videoconferencing system powered on, and an AT&T conference producer will dial-out to each location during a designated set-up time. Dial-out is a reliable method for connecting sites before the scheduled start time as well as re-connecting sites during the conference should a site get dropped. Dial-In to Bridge – with this option, participants will be assigned a dial-in number prior to the conference. They are responsible for initiating a call to AT&T’s bridge at the designated time. This option offers greater flexibility since each site may join the conference when they are ready. Conference audio tones indicate when a new site has joined the conference. Meet & Greet Video Broadcast – the AT&T conference producer greets all sites at once just prior to meeting start time, and turns the conference over to the host. The conference is then monitored along with other conferences. For assistance, participants would call AT&T’s main reservations and help desk number at ▇▇▇-▇▇▇-▇▇▇▇ or ▇▇▇-▇▇▇-▇▇▇▇. Conference Modes – users may select from a variety of conference modes, o...
SERVICE/PRODUCT DESCRIPTION. The Service is provided by AT&T Corp., acting on it’s own and behalf of it’s affiliated entities. Service is offered via supplier’s facilities in combination with resold exchange service, intralata services, or transmission facilities provided by other certified carriers. Service is only available to the connection of individual points of presence for carriers PrimeXpresssm. AT&T PrimeXpress is a premier digital trunking service that provides users with PBX or PBX-like equipment T1 access to the ALS network for voice access. AT&T PrimeXpress offers the flexibility of providing outbound, inbound, or two-way service with 24 voice paths per facility. PrimeXpress Network Service is offered with the options of DTMF or MF signaling pulse and wink start or Immediate start trunk signaling. PrimeXpress provides users with T1 access with 24 voice paths per facility to the ALS Class 5 switching center. PrimeXpress also offers a complete assortment of calling services and calling plans, including competitively priced local and regional toll calling plans. PrimeXpress also allows for the long distance carrier of the State’s choice. AT&T PrimeXpress supports the following trunk types: ♦ DOD - Allows station users behind a PBX to dial directly out from their extensions without the assistance of an attendant. The service is one-way only and is a basic trunk. ♦ Combo - Two-way trunk group which allows DOD dialing from station users behind a PBX and incoming calls to an attendant. The service does not allow direct call completion to a station user behind a PBX. ♦ DID - Allows incoming calls to be terminated directly to an extension behind a PBX without the need for an attendant to complete the call. The service is one-way only and supports a maximum of 500 DID numbers per T1. ♦ DID/DOD - Provides two-way trunking which allows DID and DOD calls to be placed on each channel within the group. AT&T PrimeXpress offers the following features and benefits: ♦ Full local service functionality including toll-free call origination service capability, 411, 911, 500, 700, 900 (optional), 0, 0+, and 10xxx long distance carrier access code service capability ♦ Voice network diversity – switch and facility – with disaster avoidance capabilities ♦ Higher level of network reliability based on SONET architecture and continuous, end-to- end network monitoring ♦ Flexible provisioning that allows for multiple trunk groups based on specific user applications ♦ Dynamic Trunk Allocation: This featu...
SERVICE/PRODUCT DESCRIPTION. The AdvancePay service will be available to called parties with telephone numbers on the approved call lists of Inmates incarcerated at the CT Department of Correction correctional facilities. MCI and CT mutually agreed to the features and functions of the Pre-Paid Service program. These features and functions are outlined in a document entitled “Connecticut Department of Technology Pre- Paid Inmate Calling Service Requirements,” dated and executed by MCI on April 23, 2004, and further clarified by ▇▇▇ and DOIT in subsequent correspondence.
SERVICE/PRODUCT DESCRIPTION. The product description in an SRP must clearly define the service or application to be deployed with additional attention to data flows, logical diagrams, architecture considered highly useful.

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