UPGRADES AND PATCHES Clause Samples

The "Upgrades and Patches" clause defines the rights and obligations of the parties regarding the provision and installation of software updates, enhancements, or bug fixes. Typically, this clause specifies whether the vendor is required to supply upgrades and patches, the process for delivering and applying them, and any associated costs or support terms. For example, it may clarify if updates are included in the maintenance fee or if major upgrades require separate licensing. The core function of this clause is to ensure that the software remains current, secure, and functional, thereby reducing operational risks and maintaining system performance.
UPGRADES AND PATCHES. 10.1. Upgrades and patches are, as a rule, available under a separate and continuously valid fully paid maintenance agreement. 10.2. Upgrades and patches can also be made available to the Licensee at no additional cost. This decision is at the discretion of Worldsensing.
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UPGRADES AND PATCHES. 2.1 OTG shall make available at no cost to the Customer, all patches, bug fixes, updates, maintenance, and service packs (collectively referred to as “Patches”) necessary for the proper function and security of the Subscription Services, as and when such Patches are released by OTG. If required, OTG shall coordinate with the Customer the scheduling of application of the Patches.
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UPGRADES AND PATCHES. IT Services will lead major upgrades to the system and apply security patches as needed. FEES There are no fees associated with the Service. ACCESS TO SYSTEM The client can access the authoring environment to manage their content at ▇▇▇▇▇://▇▇▇.▇▇▇.▇▇▇▇▇▇▇.▇▇/<pudID>/ using their Queen’s NetID and password. The authoring environment can also be accessed off campus. SERVICE AVAILABILITY The targeted availability of the Service is twenty-four hours a day, seven days a week. Users should expect occasional but infrequent service interruptions or slowdowns, both planned and unplanned. Where it is necessary to schedule system maintenance that necessitates a service outage, IT Services will do this outside of regular business hours (Monday to Friday 8:30 – 4:30 pm) whenever possible. Site Owners will be notified of the scheduled maintenance in advance of the outage. SUPPORT REQUESTS Support requests can be directed to IT Services via the Service Portal available at: ▇▇▇▇▇://▇▇▇▇▇▇▇.▇▇▇▇▇▇▇- ▇▇▇.▇▇▇/▇▇▇/. RESPONSIBILITIES Client Responsibilities • Clients will: 1. use the IT Services Service Portal to seek help for issues related to WebPublish. promptly inform IT Services when they no longer require the Service. 2. be responsible for the content on their site. 3. ensure that their content adheres to the WebPublish Usage Guidelines. IT Services Responsibilities • IT Services will: o offer on-demand training in the form of recorded videos that covers the basics of using WebPublish 3, and routinely update training and tutorial information, including step-by-step instructions for using Academia-specific features. o respond to incident reports and day-to-day requests for support. o communicate any intended service changes or updates to the client. o apply routine updates and critical security patches to the system.
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UPGRADES AND PATCHES. 10.1. Upgrades and patches are, as a rule, available under a separate and continuously valid fully paid maintenance agreement. 10.2. Upgrades and patches can also be made available to the Licensee at no additional cost. This decision is at the discretion of Worldsensing. 10.3. Worldsensing may, from time to time, announce the end-of-life (EOL) status of its products, including the Software or any associated components. Upon such an announcement, Worldsensing will provide written notice on the website, indicating the date when support, updates, and patches for the Software will cease. No new updates, security patches, or support will be provided after the EOL date. The Licensee and the authorized reseller acknowledge that the failure to upgrade or transition to a supported version of the Software may expose systems to security vulnerabilities, incompatibilities, or reduced performance. Worldsensing encourages the Licensee to evaluate available updates or alternative solutions to ensure continued security, functionality, and compliance.
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UPGRADES AND PATCHES. IT Services will lead major upgrades to the system and apply security patches to modules supported as part of the Basic Service. IT Services will make updates available for the users to test and apply at their own discretion. 1. Module must have a stable release 2. Module must be covered by the Drupal security advisory policy
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UPGRADES AND PATCHES. For the avoidance of doubt, the implementation of a New Release is a Change.
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UPGRADES AND PATCHES. IT Services will lead major upgrades to the system and apply security patches to modules supported as part of the core service. When feasible, users will have an opportunity to test the changes before they are applied to the site in production. 1. ensure that they have resources with the necessary required skills available to support the site. See the Getting Started with Custom tutorial to learn more. 2. be responsible for creating, troubleshooting, and maintaining any customizations to their site 3. use the IT Services Service Portal to seek help for issues related to non-customized components of WebPublish. 4. be responsible for the content on their site and ensure that it adheres to the WebPublish Usage Guidelines 5. promptly inform IT Services when they no longer require the Service. 6. test changes in the assigned preview environment and adapt customizations when necessary, prior to planned maintenance, as communicated by IT Services 7. NOT have direct access to the site’s theme files; customizations must be applied using the
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Related to UPGRADES AND PATCHES

  • Upgrades If this copy of the Software is an upgrade from an earlier version of the Software, it is provided to you on a license exchange basis. You agree by your installation and use of such copy of the Software to voluntarily terminate your earlier ▇▇▇▇ and that you will not continue to use the earlier version of the Software or transfer it to another person or entity unless such transfer is pursuant to Section 3.

  • Updates and Upgrades Contractor grants to the Department a non-exclusive, non-transferable license to use upgrades and updates provided by Contractor during the term of the Contract. Such upgrades and updates are subject to the terms of the Contract. The Department shall download, distribute, and install all updates as released by Contractor during the length of the Contract, and Contractor strongly suggests that the Department also downloads, distributes, and installs all upgrades as released by Contractor during the length of the Contract. Contractor shall use commercially reasonable efforts to provide the Department with work-around solutions or patches to reported software problems that may affect the Department’s use of the software during the length of the Contract.

  • Technology Upgrades Notwithstanding any other provision of this Agreement, Verizon shall have the right to deploy, upgrade, migrate and maintain its network at its discretion. The Parties acknowledge that Verizon, at its election, may deploy fiber throughout its network and that such fiber deployment may inhibit or facilitate PNG’s ability to provide service using certain technologies. Nothing in this Agreement shall limit Verizon's ability to modify its network through the incorporation of new equipment or software or otherwise. PNG shall be solely responsible for the cost and activities associated with accommodating such changes in its own network.

  • System Upgrades The Connecting Transmission Owner shall procure, construct, install, and own the System Upgrade Facilities and System Deliverability Upgrades described in Attachment 6 of this Agreement. To the extent that design work is necessary in addition to that already accomplished in the Class Year Interconnection Facilities Study for the Interconnection Customer, the Connecting Transmission Owner shall perform or cause to be performed such work. If all the Parties agree, the Interconnection Customer may construct System Upgrade Facilities and System Deliverability Upgrades. 5.2.1 As described in Section 32.3.5.3 of the SGIP in Attachment Z of the ISO OATT, the responsibility of the Interconnection Customer for the cost of the System Upgrade Facilities and System Deliverability Upgrades described in Attachment 6 of this Agreement shall be determined in accordance with Attachment S of the ISO OATT, as required by Section 32.3.5.3.2

  • Functionality Customer is entitled to additional functionality previously purchased or bundled with the software if available in the version or update released on or after the start date of the Agreement. Customer acknowledges that certain functionality in current and previous software versions may not be available in future upgrades. Added functionality may require additional paid services (clinical and technical) to configure and support.