Question Response Sample Clauses

Question Response. Where will the restricted data be stored and how will the data files be encrypted? How often do you update and review access policies for all system users and administrators? Please provide the date of your most recent access policy review. Describe the procedures for limiting access to systems and data files to only authorized team members. Can data import, data export, and service management be conducted over secure industry accepted standardized network protocols? How Describe the procedures in place to ensure Restricted Use Data shall not be replicated or used in non-secure environments. Do you conduct network, application, and operating system layer vulnerability scans? Please provide the scanning frequency. Do you utilize industry standard malware protection on all systems with access to restricted data? What software will be used to visualize, analyze, and report results generated from the data? Where will the files generated by the visualization, analysis, and intelligence software be stored and how will the files be protected? Do you specifically train your employees, contractors, or agents regarding their specific roles and the information security controls they must fulfill? Please describe your training requirements and how you document employee acknowledgement of training. Do you audit your security practices or conduct security assessments annually? Are the results of internal and external audits available for review? Please provide the date of your most recent audit or security assessment. Do you conduct risk assessments associated with data governance requirements at least once a year? Are the results of your most recent risk assessment available for review? Do you have controls in place to restrict and monitor the unauthorized movement of data within your systems? Please describe your backup strategy and data retention policies. Do you support secure deletion of archived and backed-up data? Do you have a documented security incident response plan? Please provide the date of your most recent test of your security incident response plan. Do you have a defined and documented incident notification process for reporting suspected security incidents within 24 hours? This Commonwealth of Virginia Data Trust Individual User Non-Disclosure Agreement (Non-Disclosure Agreement) is made effective as of the day of , 20 , by and between the Chief Data Officer for the Commonwealth of Virginia as the Trustee of the Commonwealth of Virginia’s Data Trust ("...

Question Response. Purchasing error is generated by the Contractor Credit issued Purchasing error is generated by the Customer Credit Issued Products are received faulty / damaged / short dated Credit issued or product replaced Maximum time to replace goods. 24 hours Sydney Metro / 48 hours Rural Do you have a Help Desk? Yes Geographic area covered? National Toll-free Phone Number (s)? Yes Non toll-free Help desk number? No Corresponding toll charges? N/A Help desk hours? 8am to 5pm Trading Name ▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇ Healthcare (CH2) Site Address (principal place of business) ▇▇ - ▇▇ ▇▇▇ ▇▇▇▇▇▇, ▇▇▇▇▇▇▇▇▇ ▇▇▇ ▇▇▇▇ Sales Order Phone Number ▇▇ ▇▇▇▇ ▇▇▇▇ Sales Order Email Address ▇▇▇.▇▇▇▇▇▇▇▇.▇▇▇▇▇▇▇@▇▇▇.▇▇▇.▇▇ Company Email Address ▇▇▇▇▇@▇▇▇.▇▇▇.▇▇ Company Website Address ▇▇▇.▇▇▇.▇▇▇.▇▇ Trading Name EBOS Group Pty Ltd Site Address (principal place of business) ▇▇▇▇ ▇, ▇▇▇ ▇▇▇▇▇▇▇ ▇▇, ▇▇▇▇▇▇▇▇▇▇ ▇▇▇ ▇▇▇▇ Sales Order Phone Number ▇▇▇▇ ▇▇▇ ▇▇▇ Sales Order Email Address ▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇.▇▇▇.▇▇ Company Email Address ▇▇▇▇@▇▇▇▇▇▇▇▇▇.▇▇▇.▇▇ Company Website Address ▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.▇▇ E-mail: ▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇.▇▇ Internet: ▇▇▇.▇▇▇▇▇▇▇.▇▇▇.▇▇ See latest version of User Guide Spreadsheet Volume discounts are available. Pricing is firm for the first 12 months of the Agreement, then prices are subject to review at the end of that period and each twelve (12) month interval. Agree to Standard Delivery Times - Sydney Metro/Regional within 24 hours? When an order is placed before 1300hrs EST on normal working days, between Monday and Friday, the Standard Delivery Time to the Sydney metropolitan area is 24 hours. The Standard Delivery Time is subject to; the product being available in the warehouse, the product having received a successful warehouse service inspection and the next day for delivery is a normal working day. Agree to Standard Delivery Times - Rural/Remote NSW within 48 hours? When an order is placed before 1300hrs EST on normal working days, between Monday and Friday, the Standard Delivery Time to regional NSW area is 48 hours and Northern NSW regional area is 72 hours. These times are subject to: the product being available in the warehouse, the product having received a successful warehouse service inspection and the delivery days are normal business days between Monday and Friday. If 'No' to either of the above questions - comments must be submitted The estimated delivery time, as stated in 3.1.1 is due to all stock being held in the Melbourne Warehouse. Additional Stan...

Question Response. Purchasing error is generated by the Contractor Any request for Credit must be notified within 30 days of delivery. Prior approval must be obtained from our Sales Service staff on 02 9150 7405 before returning any goods. This process is required either your fault or our fault. A Return Authority (RA) number will be issued to the customer once the return has been authorised. This RA number is to be put on or attached to the returned goods, together with a copy of the original invoice and any relevant correspondence. Goods must be returned in their original packaging and in good condition to be re saleable. Goods will be accepted for credit or replacement at the sole discretion of the Company The Company will arrange or authorise the customer in writing to arrange for the goods to be collected. If the customer returns goods without written authority by the Company, the Company will not be responsible for any freight charges or loss of goods for any reason. The Company reserves the right to refuse and/or delay credit and/or replacement unless the procedures for the return of goods have been followed. Purchasing error is generated by the Customer “As Above” Products are received faulty / damaged / short dated “As Above” Maximum time to replace goods. “As Above”

Question Response. Purchasing error is generated by the Contractor Replace or credit any incorrectly supplied products at no cost to the customer

Question Response. Purchasing error is generated by the Contractor If the customer claims that the goods do not conform to the description set out in the Contract, have been short-delivered or damaged in transit, then the customer shall give written notice to Covidien within 7 days after Delivery and preserve the Goods intact and available for inspection by Covidien’s representatives at the customer’s or Covidien’s premises, as Covidien may elect. All product returns must be authorised by ▇▇▇▇▇▇▇▇'s Credits Department prior to their return to our warehouse. ▇▇▇▇▇▇▇▇ will then arrange for the return. All claims must be notified within 7 days of receipt of goods. No restocking fees will be charged. Purchasing error is generated by the Customer In the event the customer incorrectly orders, Covidien may, at its discretion, accept the goods for return. A restocking charge will be applicable. Note: Goods must be in their original packaging and condition with no stickers or markings on either product or packaging. Products are received faulty / damaged / short dated If product fails out of box (i.e. – within 7 days of receipt of goods). It may be deemed an Out of Box Failure. Products will be replaced free of charge. Maximum time to replace goods. Maximum time to replace goods covered by warranty as per warranty clause 10 of Covidien's Terms and Conditions of Sale. Other goods - 7 days as per clause 8 Return of Goods Policy of Covidien's Terms and Conditions of Sale.

Question Response. Purchasing error is generated by the Contractor When the incorrect goods are delivered by the Supplier, inaccuracies must be reported within 14 days of delivery. The Supplier will re-ship the order and arrange for the incorrectly supplied goods to be collected and returned to the supplier. Purchasing error is generated by the Customer When the incorrect goods are ordered by the customer, inaccuracies must be reported within 14 days of delivery. The customer must contact the supplier to obtain a Returns Good Authorisation number (RMA). Upon receiving the RMA number, the customer is to return the goods to the supplier at their cost. A 20% restocking fee is applicable. Products are received faulty / damaged / short dated Where Goods are found to be Faulty or do not conform to those ordered, inaccuracies must be reported and returned to the Supplier within 14 days of discovery of damaged or incorrectly supplied Goods. All valid claims of this nature will result in replacement of Goods free of charge, or if replacement stock is not available, a credit will be issued. Return freight costs of damaged and faulty Goods are the responsibility of the Customer. Maximum time to replace goods. Delivery to Sydney Metro/Regional: 48 - 72 Hours, Deliveries outside Sydney Metro may take 24-72 Hours depending on location Do you have a Help Desk? Yes Geographic area covered? Australia Wide Toll-free Phone Number (s)? ▇▇▇▇ ▇▇▇ ▇▇▇ Non toll-free Help desk number? N/A Corresponding toll charges? N/A Help desk hours? 8.00am - 5.00pm AEST Monday to Friday Trading Name N/A Site Address (principal place of business) N/A Sales Order Phone Number N/A Sales Order Email Address N/A Company Email Address N/A Company Website Address N/A Site address: ▇ ▇▇▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇, ▇▇▇▇▇ ▇▇▇▇, ▇▇▇ ▇▇▇▇ Post address: ▇ ▇▇▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇, ▇▇▇▇▇ ▇▇▇▇, ▇▇▇ ▇▇▇▇ Telephone: ▇▇▇▇ ▇▇▇ ▇▇▇ E-mail: ▇▇.▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇ Internet: ▇▇▇.▇▇▇▇▇▇▇.▇▇▇

Question Response. Purchasing error is generated by the Contractor Not applicable as we have not nominated any contractors under this tender. Purchasing error is generated by the Customer We appreciate that our customers may change their minds on items purchased, but can confidently know that Medline offers a return goods policy that is designed to be fair and reasonable. To this end we have implemented a tiered fee system. Products are received faulty / damaged / short dated Medline will accept the return of any item that has been shipped in error or found to be defective. Damaged items will require the appropriate inspection and or documentation that will allow Medline to file the appropriate claim with the carrier. We ask that customers adhere to our return of goods policy. Maximum time to replace goods. After 180 days items are no longer returnable.

Question Response. Purchasing error is generated by the Contractor If a purchasing error is generated by the Bunzl and notification is received within 7 days of receipt of goods. Bunzl will rectify the error at no cost to the customer Purchasing error is generated by the Customer If a purchasing error is generated by the customer and notification is received within 7 days of receipt of goods, goods may be returned for credit with prior approval of Bunzl and a restocking fee of $30.00 may be payable by the customer. Products are received faulty / damaged / short dated If any good are defective, Bunzl will replace the goods at no cost to the customer. Maximum time to replace goods. Sydney & Newcastle Metro Area 24 hours and Country Areas 48 Hours Do you have a Help Desk? Yes Geographic area covered? Bunzl Outsourcing Services have customer service teams in both Sydney and Newcastle Branches available between 8.00am and 6.00pm Monday to Friday. Newcastle service customers north of the Hawkesbury River to the Queensland border and Sydney service all other areas of NSW. Sydney customer service phone number is (▇▇) ▇▇▇▇▇▇▇▇ and email address is ▇▇▇▇▇▇.▇▇@▇▇▇▇▇.▇▇▇.▇▇. Customer Service Team Leader in Sydney is ▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇. Newcastle Customer Service phone number is (▇▇) ▇▇▇▇▇▇▇▇ and email address is ▇▇▇▇▇▇▇▇▇.▇▇@▇▇▇▇▇.▇▇▇.▇▇. Customer Service Team Leader for Newcastle is ▇▇▇▇▇▇ ▇▇▇▇. Toll-free Phone number (s)? Newcastle Toll Free Number 1800045962 Canberra/Country Toll Free Number 1800046027 Non toll-free Help desk number? Sydney (▇▇) ▇▇▇▇▇▇▇▇ Newcastle (▇▇)▇▇▇▇▇▇▇▇ Corresponding toll charges? N/A Help desk hours? 8.00am to 6.00pm Monday to Friday Trading Name N/A Site Address (principal place of business) N/A Sales Order Phone Number N/A Sales Order Email Address N/A Company Email Address N/A Company Website Address N/A Site address: ▇▇-▇▇ ▇▇▇▇▇▇▇ ▇▇▇▇▇▇, ▇▇▇▇▇▇▇▇▇ ▇▇▇ ▇▇▇▇ Post address: Locked Mail ▇▇▇ ▇▇ ▇▇▇▇▇▇▇▇▇ ▇▇▇ ▇▇▇▇ Telephone: ▇▇▇▇ ▇▇▇ ▇▇▇ E-mail: ▇▇▇▇▇@▇▇▇▇▇.▇▇▇.▇▇ Internet: ▇▇▇.▇▇▇▇▇.▇▇▇.▇▇ See latest version of User Guide Spreadsheet Volume discounts are available. Pricing is firm for the first 12 months of the Agreement, then prices are subject to review at the end of that period and each twelve (12) month interval. Agree to Standard Delivery Times - Sydney Metro/Regional within 24 hours? Yes Agree to Standard Delivery Times - Rural/Remote NSW within 48 hours? Yes If 'No' to either of the above questions - comments must be submitted N/A Additional Standard deliv...

Question Response. Am I required to maintain my adopted acres in any specific geographic area? The Agreement does not require adopted acres in any specific location. However, UIC and USFWS prefers to see adopted acres implemented throughout the extent of enrolled lands maintained by the Partner. Adult monarch butterflies require a diversity of blooming nectar resources during breeding and migration. Adults feed throughout their migratory pathways and breeding grounds from spring through fall and year-round in some parts of the country. Monarchs also need milkweed (for both egg laying and larval feeding) within this diverse landscape of nectaring habitat. The co-occurrence of monarchs and both nectar plants and milkweed is Question Response important for monarch survival. Monarchs need this habitat to be distributed throughout the landscape matrix to ensure connectivity throughout their range and maximize lifetime fecundity (Zalucki and ▇▇▇▇▇▇▇ 2010; ▇▇▇▇▇▇ et al. 2012). However, the specific optimal amount of habitat and its spatial distribution are not known; more research is needed on optimal distances between habitat patches, as well as optimal patch sizes (▇▇▇▇▇▇▇▇ et al. 2016). What is the adoption rate? The adoption rate percentages by sector are used to calculate an “adopted acres” target. Adopted acres are the primary measure of net conservation benefit for the Agreement. These are lands on which conservation measures for monarchs are implemented in a single year. As such, after the initial allowance for “ramp up”, the adopted acres target must be met annually to maintain compliance in the Agreement. See the Enrollment Process in Section 4 and adoption rate discussion in Section 6, within the Agreement. When do I need to achieve the adopted acres target? We expect many Partners may be able to achieve the adopted acres target within the first year or two of implementation. However, some Partners may require longer time due to organizational complexities. As noted in Section 4.4 (Enrollment Process) within the Agreement, Applicants will provide a timeline for achieving the adopted acres target specified in the application. Once approved, as a Partner, they will have up to five years from the date of their fully executed Certificate of Inclusion to achieve the required adopted acres target. Once achieved, the Partner is expected to annually maintain the targeted amount of adopted acres at or above the target level outlined in the Agreement and their Certificate of Inclu...