Support Programs Sample Clauses
The Support Programs clause defines the terms under which a party provides assistance, resources, or services to support the other party’s use of a product or service. This may include technical support, training, maintenance, or access to help desks, and often specifies the scope, response times, and any associated fees or limitations. By clearly outlining the nature and extent of support, this clause ensures both parties understand their obligations and expectations, reducing the risk of disputes over service levels or responsibilities.
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Support Programs. Support Programs purchased as part of a Purchased Offering will be identified in your applicable Order. Splunk will provide you the level of Support Services described under the purchased Support Program, subject to your payment of applicable Fees. “Support Programs” are the Support Programs offered by Splunk and identified here: ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇.▇▇▇/en_us/support-and-services/support-programs.html.
Support Programs. Technical support is not provided to You by Original Contributor under this License. You are responsible for providing technical and maintenance support services to Your customers for Your products and services.
Support Programs. Counseling services to help identify the causes of deteriorating job performance are available to employees the Human Resources Department. Employees are referred to outside agencies for assistance in problem resolution as appropriate.
Support Programs. At times support programs are available through the school and may include such services as counseling and educational/support groups. The purpose of the support program is to provide information and assistance to students to avoid future problems or offenses. If a student and parent agree to participate in the support program, the expulsion may be reduced or waived. If a student fails to follow through with a contractual alternative to expulsion, the student must serve the original conditions of the expulsion. At any time during the expulsion process a student may choose to make an application for admission into ARSP. A student’s admission and continued placement in the program is contingent upon certain conditions being met. These conditions include, but not limited to the following:
1. Both the student and guardian sign and agree to the student/parent contract.
Support Programs. 1.2.1 Platinum Support includes all of the services set forth above under Software Maintenance Service (section 1.1) and additionally:
Support Programs. A. Distance Learning
1. The District’s use of distance learning technology shall not be used to displace bargaining unit positions.
2. Distance learning options may be used for electives when qualified staff are not available toteach the course.
3. Distance learning technology use in the District will be in accordance with TSPC requirements. Should the District need to move to remote/virtual learning at any time during the school year, the District will bring the issue to the CMC to consider an MOU for addressing this need per ORS 243.698 Expedited bargaining process.
Support Programs. Distributor must use commercially reasonable efforts prior to the commencement of the Transition Period in accordance with Section 13.5 to support and participate in ExxonMobil’s sales, marketing, and promotional programs and develop and implement its own sales, advertising and promotional programs for the Products, Supply Products and ExxonMobil Services in the Territory. ExxonMobil anticipates that Distributor will exert good faith and best efforts to participate actively in as many such programs as commercially practicable.
Support Programs. (a) Platinum Support includes all of the services set forth above under Software Maintenance Service (section 2.1) and additionally:
(b) Platinum Priority Plus Support iincludes all of the services set forth above under Platinum Support [section 2.2(a)] and additionally:
(c) Government Support, if available, includes all of the services set forth above under Platinum Support [section 2.2(a)] and additionally:
(d) Government Priority Plus Support includes all of the services set forth above under Government Support [section 2.2(c)] and additionally:
Support Programs. A. Distance Learning
1. The District’s use of distance learning technology shall not be used to displace bargaining unit positions.
2. Distance learning options may be used for electives when qualified staff are not available to teach the course.
3. Distance learning technology use in the District will be in accordance with TSPC requirements. Should the District need to move to remote/virtual learning at any time during the school year, the District will bring the issue to the CMC to consider an MOU for addressing this need per ORS 243.698 Expedited bargaining process.
4. The District will apply the Class Size/Case Load ratios as agreed in Article 12(L) to its online employees’ classes, unless otherwise agreed upon by the Association and the District
Support Programs. Support Programs purchased as part of a Purchased Offering will be identified in your applicable Order. Splunk will provide you the level of Support Services described under the purchased Support Program, subject to your payment of applicable Fees. "Support Programs" are the Support Programs offered by Splunk and identified here: ▇▇▇▇://▇▇▇.▇▇▇▇▇▇.▇▇▇/en_us/support-and-services/support-programs.html (▇▇▇▇://▇▇▇.▇▇▇▇▇▇.▇▇▇/en_us/support-and-services/support-programs.html) include technical support for your Purchased Offerings, and, when available, the provision of Enhancements for your Purchased Offerings, subject to the Support Policy described below. Technical support under a Support Program is available via web portal, and certain Support Programs also make support available via telephone. Support Services will be delivered by a member of Splunk's technical support team during the regional hours of operation applicable under the Support Program. Support Services are delivered in English unless you are in a location where we have made localized Support Services available. Our Support Policy, provided here: ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇.▇▇▇/en_us/legal/splunk-software-support-policy.html (▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇.▇▇▇/en_us/legal/splunk-software-support-policy.html) (" ") describes the duration of our Support Services for certain Splunk On-Premise Products and other policies associated with our Support Services. As we release new versions for our Offerings, we discontinue Support Services for certain older versions. Our Support Policy sets forth the schedule for the duration of support, and end of support, for Offering versions. The current versions of our Offerings that are supported under our Support Policy and will be our" " herein. The Support Policy may not apply to Hosted Services, and the product and services version we make available as our Hosted Services will be deemed Supported Versions herein. Each Support Program offers different support levels for your case priority levels. When submitting a case, you will select the priority for initial response by logging the case online, in accordance with the priority guidelines set forth under your Support Program. When the case is received, we may in good faith change the priority if the issue does not conform to the criteria for the selected priority. When that happens, we will provide you with notice (electronic or otherwise) of such change.